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 willardj
 
posted on December 5, 2001 05:12:32 PM new
DAMON,WENT TO USPS,SENT PKG.$7.95.RECEIVED ADD. CASH ADVANCE$50.00,,,,TOTAL 57.95..paid with pp.debit card...USPs..BILLED MY PP.ACC $100.00..I HAVE BEEN OVER CHARGED $42.05 BY USPS...RETURNED TO PO.TALKED TO POST MASTER...HE ADMITTED MISTAKE...it was on there recipt...POST MASTER SAID THERE WAS NOTHING THE USPS COULD DO ABOUT THIS OVER CHARGE...POSTMASTER TOLD ME TO TAKE THIS MATTER UP WITH PP..i have sent all the paper work and receits from USPS AS REQUIRED BY PP...TO PAYPAL...YOU HAVE RECEIVED THIS PAPER WORK..........From: "PayPal Customer Service" <[email protected]>
To: "willard j." <[email protected]>
Subject: affidavit of dispute (KMM15369297V75621L0KM)
Date: Wednesday, December 05, 2001 1:18 PM

Dear Gladys,

We received your affidavit of loss on the debit card ending in 1619.

In order to process your affidavit of dispute, I will need to know what
efforts you've made to resolve this issue with the merchant. When you saw
the receipt and realized the merchant's error, did you go back to them with
all the receipts and requested a refund for $42.05?

Since the sells receipt contradicts with the debit sale receipt they
provided you with, it should not be too difficult for you to prove that
they were in err. This is the fastest means of getting this issue
resolved. Please reply with a response to the above inquiry ASAP.

If you have any further questions, please reply to this email.

Sincerely,
Priscilla
PayPal Debit Card Team
==========================================
MY RESPONCE TO PRISCILLA AT PAYPAL THIS DATE...PRISCILLA,,,I DID ALL OF THE FOLLOWING THAT YOU HAVE MENTIONED..I DID THIS
THE NEXT DAY...THE POST MASTER,,JIM MURRY??? AT THIS BRANCH WHERE OVER
CHARGE TOOK PLACE CHECKED HIS RECORDS,ACKNOWLEDED THAT THE USPS HIT THE
WRONG AMT...THE LADY THAT HANDLED THIS TRANSACTION WAS STANDING
THERE....JUDY...ADMITTED THAT THIS WAS A MISTAKE....THE POST MASTER ADMITTED
THAT THEY OVER CHARGED MY PP. ACC.42.05....the post master said there was
nothing that he could do about this...THE POST MASTER ADVISED ME TO TAKE
THIS MATTER UP WITH PP....THIS IS A SMALL BRANCH PO. WITH ONLY ABOUT 3
EMPLOYEES...I HAVE SINCE SPOKEN TO POST MASTER ADVISED HIM THAT PAY PAL SAID
THAT THIS WAS USPS MISTAKE....HE AGAIN....FOR THE 2 ND TIME... ADVISED ME
THAT THERE WAS NOTHING HE COULD DO ABOUT THIS ....AND AS BEFORE TOLD ME TO
TAKE IT UP WITH PAY PAL...PLEASE KEEP ME INFORMED AS TO PROBLEM........THANK
YOU,,,,,GLADYS KING...........DAMON MY QUESTION >>>PROBLEM<<<< IS WILL YOU SEE THAT PAYPAL RETURNS MY MONEY...$42.05 OVERCHARGE... THAT HAS BEEN PAID TO THE US PS...TO MY PAYPAL ACC...I AM HOPING THAT THE BIG GUYS...USPS. and PAYPAL...WILL QUIT PASSING THE BUCK....MY $42.05...BACK AND FORTH.....WAITING FOR REPLY!!!!!THANK YOU,,,GLADYS


 
 paypaldamon
 
posted on December 5, 2001 06:50:58 PM new
Hi,

When I read your post, I see an issue with the post office. The debit card team has asked you to fill an affidavit out because you are disputing the charge (which will take processing time). I don't understand why the post office can't simply refund the difference to your card.

 
 
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