posted on March 30, 2001 09:19:22 AM new
I received an email from an eBay bidder saying "You've got cash". The auction ended without the reserve being met. So, there was no winning bidder.
The bidder said that he received email from me requesting payment. Now he wants all his money back, and I'll be out .60 for Paypal fees.
I've contacted Paypal, and they just went through a bunch of mumbo-jumbo about their auto-winningbidder notification, which isn't even yet live.
The problem here is that Paypal initiated a payment request for an auction that ended unsuccessfully. The Internet headers in the email proves they sent the email.
I want $.60 placed in my account so I can fully refund this guy's payment, with no loss to either of us. Paypal should be responsible for this. Futhermore, Paypal should stop spoofing email addresses (sending out email with someone else's address besides theirs.)
Thank you for your comments. The feature is currently not live and will be an opt-in choice for users in several days. Thank you for your patience and I do apologize for the issues caused.
posted on April 1, 2001 07:28:36 PM new
Thanks to Paypal for the quick fix to this problem. They credited my account an amount to cover the fees, plus a tad extra.