Brother HL5370DW Laser Printer PRINTER IS NEW BUT HAS BEEN OPENED TO CHECK CONTENTS AND PRINTER COMES WITH ORIGINAL SEALED TONER, DRUM, QUICK SETUP GUIDE AND POWER CABLE  IS MISSING PRINTER DRIVERS BUT CAN BE EASILY DOWNLOADED FROM BROTHER The HL-5370DW delivers high quality printed documents efficiently. With wireless and wired network connectivity built-in, the product offers flexible connectivity making it ideal for use in a workgroup environment and the built-in automatic duplex printing feature allows printing on both sides of the paper, which can contribute to reducing your business costs and your carbon footprint too. Technology: Electrographic Printing Speed: 30 ppm First Print: Less than 8.5 seconds Print Resolution: Up to 1200 x 1200 dpi Connection: Hi-speed USB, IEEE 1284 Parallel, 10/100 Base-TX, Wireless LAN IEEE802.11b/g Duplex printing Standard Memory: 32MB   PACKAGING IS SLIGHTLY TATTY BUT ITEM IS FINE AND NEW RETURNS POLICY/PROCEDURE We want to make sure that you have had a hassle Free and easy Trasaction with us , because we want to make sure that you will want to buy from us again. In the event that an item is Faulty or there is a problem we will need to contact the Manufacturer as it is more than likely that your product has been sold with a manufacturers warranty that will cover any defect/fault within normal usage terms.In the event that theManufacturer advises a return to us we will need a returns number from them and on receipt of the returned goods will refund you in full and cover your return postage up to the value of the carriage charged upon receipt of proof of posting cost , or in the event of a free delivery item we must confirm the cost of the return postage and agree this before a return is made. Items must be sent via a recorded or tracked method as we cannot refund items that we do not receive back. In the event of a returned item we will firstly check all serial numbers and validate the goods as being ours. We will also check the fault as described to us and if found either to not have originated from our stock or having been found to be caused by misuse or not faulty No refund will be given and a delivery charge and administration fee of £25 will be charged to return the item to you. For goods that are returned within 7 days as not wanted they will only be accepted if they are unused and in there original condition that we have sent them. The purchase price will only be refunded and the return delivery is to be borne by you and a proof of signiture will be required as receipt. We need to re-assure you that in the event of a genuine fault or problem will do our utmost to help out and make life as easy as possible.     DELIVERY IS FOR MAINLAND UK. FOR N IRELAND CHANNEL ISLANDS AND SCOTTISH HIGHLANDS & ISLANDS ADD £15