Thank you for shopping our store. We hope that you will return often to see the new things we are adding all the time.
For a small fee, we will gift-wrap and ship your order to another address, saving you time and extra shipping costs. Ask for more details.
IMPORTANT:
If you are watching other items of ours, DO NOT send payment until you are finished, so we caninvoice you with the correct shipping costs. We usually ship less than 24 hours after payment. Contact us, and we will hold the item so that you get only one invoice. The eBay check out system doesn’t allow us to re-figure, and if we don’t know, we will have already shipped the first item. Thank you for your attention to this.
We accept PayPal
That is all eBay will allow us to use. Please do not ask us to accept other forms of payment.
Please pay for the items you purchase within 7 days. However, do not pay until you have finished shopping in our store, so we can send you a combined invoice, and save you shipping costs.
New!! We have developed a Layaway Policy!!!
If you are interested in purchasing $300 or more in our merchandise, please contact us about layaway, if you are interested.
We combine shipping. If you purchase something that includes Free Shipping, you may be able to ship several other items without paying any shipping at all. Contact us for more information about combined shipments
We use actual shipping costs.
We usually ship by USPS, using First Class, Priority, Media Mail, and Express. Once an item is paid for, we try to ship the very next business day, however, we do not ship on weekends. If you pay early enough in the morning, it may go out the same day. If there is a method you prefer, that is not listed, contact us, and we will attempt to ship that method for you.
We DO NOT make money on inflated shipping charges, or handling fees. We take packages to the post office once a day, in the morning.
If you have paid by midnight PST, your package will go out with the mail. Our post office counter closes at 3:00 PST, so if you want something overnight, you must pay early in the day.
Please note: The Post Office does not allow tracking on First Class International Packages. If you purchase First Class, we cannot insure it, or track it. So, if you do not get your package, we have no recourse, and cannot help you. We understand that this makes postage more expensive, but, we cannot give refunds if we cannot track the package. If you are OK with this, then you can ship by First Class International. Purchasing First Class International means you accept these terms.
Feedback
We strive to give you the best service possible, and try to please you, our customer. Our buyers say that we are very honest people, and we have many repeat customers.
Sometimes, things happen. Things get broken or lost in shipment. The Post office loses the package. The package arrives later than expected. The item was not quite what you expected, or you ordered something that does not fit. These are out of our control, but we will do everything possible to make things right, as long as you let us know there is a problem.
We cannot give you negative feedback, so it is unfair to give us negative if we have made the transaction to your satisfaction in the end. Do not leave negative feedback until you have contacted us so that we can try to make things right for you.
We are a retired couple, and full time RVers. We pride ourselves in being honest, and strive for only excellent service to our customers.
When we photograph our store items, we try to show the items under more than one type of light, especially jewelry, since they will be seen under different lighting situations. This may explain the background differences at times. Color changing stones change color based on the lighting. Office and indoor lighting, as well as outdoor light will change the color of many stones. We try to get the actual color stones in the photo. Your computer's color settings may give you an off color.
If you have any problems or questions regarding your order, please contact us at [email protected] with the eBay item description so we can pull up your order information. If it is urgent, you can reach us at 316-833-2605 or 316-833-1875.
