policies

PAYMENT POLICY Payment is required when your purchase is made. We accept PayPal and Credit Cards without a PayPal account. CREDIT CARD ACCEPTANCE POLICY If you don’t have a PayPal account or prefer to pay with a credit card we are pleased to accommodate you. Follow these instructions to make payment with a credit card: 1. Make your purchase as normal. 2. On the "Checkout: Review Order" screen press the "CONTINUE" button 3. Choose “Don’t have a PayPal account? Pay with your debit or credit card as a PayPal guest” 4. Enter your credit card payment information as requested. RETURN POLICY We are happy to offer a 30-day Standard Return Policy on this order because we want you to be satisfied with your purchase. We have the best feedback and highest seller ratings and want to maintain our excellent reputation. If you need to return your product please do so within 30 days of receiving it. Just contact us via email for a return address and RMA. Returned products must be in their original manufacturers packaging (if we shipped them to you) and must be in the same condition as when they were purchased. If you return your purchase you will be responsible for the cost of shipping it back to us. You will be refunded the purchase price (shipping is not refundable) when your return has been processed. For our products offered with free shipping, meaning shipping has been included in the price, you will be refunded the purchase price less our actual outbound shipping cost when your return has been processed at our location. Return processing time generally takes several days. IMPORTANT NOTICE TO FOREIGN BUYERS Import Taxes To avoid any subsequent misunderstandings, please note that importing goods from another country can mean that your national Customs authorities may charge you Customs Duty and/or other additional related taxes (for example a Value Added Tax or a Purchase Tax). YOU, as the importer, are responsible for paying any such taxes. We have no control over what taxes you may be charged by your own national tax authorities. We are not responsible for compensating you for payment of any such taxes. If you do not know how much (if any) import tax you might have to pay, please check with your local tax authorities BEFORE entering into a contract to purchase. Some countries prohibit or restrict the importation of some types of goods. You may need a general or special license and/or other documents to import goods, particularly in larger or commercial quantities. It is your responsibility to check with your national Customs authorities whether the goods you intend to import are subject to any such restrictions. If your goods are retained or confiscated by your own national Customs authorities for any reason, it is your responsibility alone to negotiate with them the terms on which such goods might be released to you. If your goods are undeliverable for any reason and are returned to us, we reserve the right to charge a 20% restocking fee and reclaim or withhold any associated costs which may be charged back to us or that are not recoverable. Customs documents On any Customs forms we declare the full purchase price as the value of the goods. We do not under declare values, or mark goods as a "gift". Additionally you should be aware that it is a direct violation of policy to falsify Customs documents. Buyers aren't allowed to ask sellers to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees. Customs fraud is prohibited as part of our policy against encouraging illegal activity. If a buyer asks you to commit customs fraud: Report it to us. UK Buyers As a friendly reminder it is important to direct your attention back to the section "IMPORTANT NOTICE TO FOREIGN BUYERS" in the listing. Our experience is that UK buyers tend not to expect to receive a Customs bill prior to delivery. This may occur because they generally purchase items in the EU or because they expect all taxes to be included in the purchase price. Customs taxes will likely apply to this purchase from the U.S. and are the responsibility of the importer (the buyer). This notice is incorporated into our Conditions of Sale.