All items sold are 100% brand new stock as supplied to us by our supplier. Work wear merchandise is prone to normal wear and tear and this does not warrant it as a defective product, we will only warrant items that have been sent as faulty on arrival.
Any customized or decorated item(s) cannot be returned for a refund or exchange.
We do not provide refunds on incorrect choice or mistake purchases. We do however provide exchanges at the cost of the buyer. Please note that the costs of returns are quite high predominately due to the price of freight and also the restocking fees charged by suppliers. All items being returned will incur a 15% restocking fee as charged by our supplier + return postage to you.
In the rare chance that we may have sent you an incorrect style, customer is to return item back to us for us to exchange, we will reimburse postage expenses for the return postage to the customer.
Color of the garment may be slightly different to the image depicted on your monitor due to a variety of factors including lighting, monitor brightness and contrast settings, etc. We unfortunately do not have any control over this, however we do our best to describe the item as detailed as possible.
We want the entire process easy for both you and us, if you find that we did not provide the best possible solution. Please don't hesitate to contact us to resolve any issues. Remember that issues can only be resolved thoroughly through effective communication.
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