If you require more than the
quantity listed please inquire
•About Us
We are craftsmen & importers of
estate quality furniture, antique reproduction furniture, true antiques, fitted
cabinetry, fine architectural woodwork and home accessories. Our staff is
composed of master craftsmen who merge art with impeccable execution, to
achieve excellence in the finished product. One visit to our site will leave
you with a rare and romantic view of the age-old craft of furniture making.
•Payment
We accept PayPal only.
•Price includes Free Shipping, details below!
Shipping is included to the
continental USA, curbside service to any business. If you wish to
have it shipped to a residence and it ships freight there is a one time fee
of $80.00 added to your purchase for the freight company to make a
delivery appointment for you to receive your item(s). All other items
(non-freight, small to medium sized items) are shipped Fedex Ground, DHL, UPS,
etc at our expense to either residence or business with no extra fees.
•Tracking Numbers
If your item ships common carrier
(Fedex, Etc) a tracking number can be obtained from our warehouse upon
request. Our systems don’t update before many times a package already
arrives to you. However, if your item ships freight the following
applies. Shipping is always included at Martelle International, LLC.,
which removes all the risk from the client. Shipping costs fluctuate so
cost is kept in check with shipper’s bidding on Martelle’s order
fulfillment. Items are typically carried by two or more carriers
traveling towards the client’s destination. Items are passed among
different carriers with new tracking numbers assigned which disallows a “real
time” tracking like you would have with FedEx, etc. This “baton pass” may
occur once or multiple times depending on which warehouse your item originates
and the final destination. The process takes 4-8 weeks on average and the
risk of the rate is carried by us so your patience is greatly appreciated. We
know you will love the piece once it arrives!
•Please inspect your item upon arrival!
If your item arrives common carrier
(Fedex, etc) please open the package within 12 hours and contact us within 12
hours if there is damage so we can correct it. If your item ships
freight- Inspect your item before the driver leaves! If your item is
damaged we can't take responsibility unless you, the buyer write on the
"bill of lading" (the same document the driver has you sign accepting
the delivery) that the item is damaged…. Or if they won’t wait…write on the
Bill of lading, “Accepted upon Inspection”! This is extremely important.
Then contact us for an immediate replacement or call tag to pick the item up
for a refund. Damage is rarely if ever covered unless you inspect freight
and document the condition before it is left with you.
•Donations
A Portion of your purchase is
donated to the American Heart Association or the Alzheimer’s Foundation from
our profits. Without you it isn’t possible!
•Temporarily Unavailable Items
If an item you have ordered is temporarily
unavailable (sold out before listing ends), you will be notified as soon as
possible. You will be given the estimated date the item will be back in stock,
and have the options to either wait until the item comes back in stock, or
cancel the order and receive a full refund
•Check out my other items!
Thanks so much for your business we
are family run and hope to make you happy, if for any reason you are not please
contact us to correct the problem before exchanging feedback. Kindly,
Martelle
“Buy the best, cry once” –
Pasquale
There is a 20% restocking fee. Buyer
also Pays all Shipping costs incurred including but not limited to; cost to
repack, surcharges for residential pick up, any and all shipping freight &
transfer fees, incidental charges, and any charge required to have the item
safely returned. Buyer must have all original packing materials and it is the
buyer's responsibility to repack the item as it was originally delivered or be
charged the cost to repack the item. Refunds are processed within 7 days once
the item has been received in original condition. By purchasing this item you
agree to take delivery. If you do not; all freight costs to & from your
location, shipping costs, Handling costs & surcharges including the
restocking fee, ebay fees, and paypal fees will be deducted from your purchase
and the balance refunded to you.
Warmest Regards,
Martelle
http://shop.martelleinternational.com/
