If you require more than the quantity listed please inquire
•About Us
We are craftsmen & importers of estate quality furniture, antique reproduction furniture, true antiques, fitted cabinetry, fine architectural woodwork and home accessories. Our staff is composed of master craftsmen who merge art with impeccable execution, to achieve excellence in the finished product. One visit to our site will leave you with a rare and romantic view of the age-old craft of furniture making.
•Payment
We accept PayPal only.
•Price includes Free Shipping, details below!
Shipping is included to the continental USA, curbside service to any business. If you wish to have it shipped to a residence and it ships freight there is a one time fee of $80.00 added to your purchase for the freight company to make a delivery appointment for you to receive your item(s). All other items (non-freight, small to medium sized items) are shipped Fedex Ground, DHL, UPS, etc at our expense to either residence or business with no extra fees.
•Tracking Numbers
If your item ships common carrier (Fedex, Etc) a tracking number can be obtained from our warehouse upon request. Our systems don’t update before many times a package already arrives to you. However, if your item ships freight the following applies. Shipping is always included at Martelle International, LLC., which removes all the risk from the client. Shipping costs fluctuate so cost is kept in check with shipper’s bidding on Martelle’s order fulfillment. Items are typically carried by two or more carriers traveling towards the client’s destination. Items are passed among different carriers with new tracking numbers assigned which disallows a “real time” tracking like you would have with FedEx, etc. This “baton pass” may occur once or multiple times depending on which warehouse your item originates and the final destination. The process takes 4-8 weeks on average and the risk of the rate is carried by us so your patience is greatly appreciated. We know you will love the piece once it arrives!
•Please inspect your item upon arrival!
If your item arrives common carrier (Fedex, etc) please open the package within 12 hours and contact us within 12 hours if there is damage so we can correct it. If your item ships freight- Inspect your item before the driver leaves! If your item is damaged we can't take responsibility unless you, the buyer write on the "bill of lading" (the same document the driver has you sign accepting the delivery) that the item is damaged…. Or if they won’t wait…write on the Bill of lading, “Accepted upon Inspection”! This is extremely important. Then contact us for an immediate replacement or call tag to pick the item up for a refund. Damage is rarely if ever covered unless you inspect freight and document the condition before it is left with you.
•Donations
A Portion of your purchase is donated to the American Heart Association or the Alzheimer’s Foundation from our profits. Without you it isn’t possible!
•Temporarily Unavailable Items
If an item you have ordered is temporarily unavailable (sold out before listing ends), you will be notified as soon as possible. You will be given the estimated date the item will be back in stock, and have the options to either wait until the item comes back in stock, or cancel the order and receive a full refund
•Check out my other items!
Thanks so much for your business we are family run and hope to make you happy, if for any reason you are not please contact us to correct the problem before exchanging feedback. Kindly, Martelle
“Buy the best, cry once” – Pasquale
There is a 20% restocking fee. Buyer also Pays all Shipping costs incurred including but not limited to; cost to repack, surcharges for residential pick up, any and all shipping freight & transfer fees, incidental charges, and any charge required to have the item safely returned. Buyer must have all original packing materials and it is the buyer's responsibility to repack the item as it was originally delivered or be charged the cost to repack the item. Refunds are processed within 7 days once the item has been received in original condition. By purchasing this item you agree to take delivery. If you do not; all freight costs to & from your location, shipping costs, Handling costs & surcharges including the restocking fee, ebay fees, and paypal fees will be deducted from your purchase and the balance refunded to you.
