policies

Shipping: Standard shipping can take anywhere between 5 - 10 business days. If due to unforeseeable circumstances there is a possibility of further delay we will notify you as soon as possible. Either FedEx or UPS ships all our products. Once the item leaves our warehouse we have no control on the delivery however, as both these companies are reputed there should be no problem. All items in the store will ship to the USA (48 internal states only) and Canada. International buyers please check with us delivery time & shipping cost before making any purchases from our store. Orders shipped outside the supplier country might incur custom and sales taxes. It is the buyer's responsibility to pay for these additional fees at the time of delivery. If a shipment is refused we will deduct these fees from the refund, which will be added to the normal restocking fee. We maybe able to offer you combined shipping discounts if you purchase more than one item from our store so please check with us before making the purchase.

Return Policy: If for any reason you are not satisfied with a product, please contact us before sending the item back. Since we deal with several sources, we need to send you proper instructions on how and where to return the item(s). We guarantee that all products you buy are free of defects or you may return them immediately for a new replacement. If your item was damaged during shipment, please contact us and we will send you proper instructions on how to file a claim. If you are not satisfied with your item, you may return it to us within 7 days. For orders shipped to the UK, the period allowed for returning an item is 3 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. When returning an item, please make sure you use all the original packaging wherein the shipment has come to you, and include all accessories and the owner’s manual with the return. Do not write, stick or glue anything on the product package that can damage the package. You can include a separate letter to explain your “returning reason” with a reference to the RMA number. There will be a 50% restocking fee on non-damaged items that are returned in damaged package. If a shipment is refused at the door or cannot be delivered to you for whatever reason we will deduct these fees from the refund which will be added to the normal restocking fee. ALL RETURNS WILL REQUIRE A RMA NUMBER. A 50% RESTOCKING FEE WILL BE APPLIED IF AN ITEM IS RETURNED WITHOUT A RMA NUMBER. RMA numbers can be requested through the normal ebay messaging system. Please make sure to include your order number and a clear description of why you need to return the item.

Typographical Errors: If a product is listed at an incorrect price or with incorrect information due to a typographical error or errors in pricing or product information received from our suppliers or from staff error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall retain the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If you have already paid for the purchase and your order is canceled, we shall immediately issue a credit to your account in the amount of the charge. Conditions: Unless otherwise posted, all sales are final. ITEMS DO OCCASIONALLY SELL OUT BEFORE WE CAN END THE LISTING. IF THIS SHOULD HAPPEN WE REQUEST YOU TO CANCEL THE TRANSACTION AND THEN WE WILL PROVIDE FULL REFUND BACK IMMEDIATELY INTO YOUR ACCOUNT. We do not offer pick up facility. Give us an opportunity to resolve any issues before you decide to give us a negative feedback. If you do purchase this item then you are agreeing to all our above policies, terms & conditions. Contact: We value your feedback. Please contact us with any questions or comments.