Items must be returned within 3 days . Refund will be given as Money back. Refund policy details: Please call 201-310-6181 or email within three (3) days after receipt, in case you have problem with the item. We will help you to solve the problem on the phone. For Exchange or Return, we will issue you a Return Authorization Number. Send the item back. Item cost will be refunded immediately less shipping/Handling AND 15% restocking charges. No return without RA number.