1. Q: Why haven't I received payment instruction after I won the bid?
A: You are using different email account than the one you registered with ebay. Please contact us.
2: Q: I sent Payments for winning bid, but no response from seller?
A: You have included just Payments without any other information; item number, email address, description, name of bidder..... You must follow payment instruction with your payments for faster service without delays.
3. Q: Is this brand new?
A: Yes, all our items are brand new, never been used. We do sell some samples sometimes, please see ad descriptions.
4. Q: I tried the tracking number, but no information at ups site?
A: Ups dates most tracking information, there are cases that website is not been updated. Try again next day, or call 1800-pick ups.
5. Q: How long does it take to ship to me?
A: Usually from 2 to 7 days by FedEX or UPS ground service depending where you live.
6. Q: Do you sell hubs???? What type of hub do I need?
A: We do not sell hubs. You need to buy a 6 hole hub. Hubs made by MOMO, Sparco or OMP work great! |