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policies

Shipping: We ship worldwide. Your orders will be delivered using your choice from the available carriers.
(United States) Every item is shipped within 1 to 3 business days once payment has been cleared. We offer USPS Media Mail, USPS First Class, and USPS Priority Mail. Most orders of one, single disc DVD or light weight set will automatically upgrade from Media Mail to First Class Mail at no extra charge.
(International) We ship to Canada and international orders via USPS First Class Mail International. Delivery times may take one to four weeks and can be unpredictable. Large orders will automatically upgrade to Priority Mail International at no additional cost.

Return policy: All media products are non refundable or exchangeable once they are opened unless defective. NO EXCEPTIONS!! If you receive a damaged or defective item, please notify us immediately. Damaged/defective items must be returned to us within 14 days after receipt. NO EXCEPTIONS!!! To expedite your replacement, please include a detail note as to what is wrong with the DVD. Be specific as possible, otherwise your return will be delay since we have to go through the entire DVD first before contacting you. We will test the discs and forward them to our supplier if necessary for an exchange. Many times these defective discs are tested ok. In this case, buyer will have to pay for the return postage to send them back. From our experiences, most of the skipping is due to dirty head in the player. We suggest that you try to clean your DVD player as well as the discs as this might solve the problem. However, if it fails after trying this step, please feel free to contact us to make return arrangements.
NOTE: Customers are responsible for any cost incur when returning the item(s) back to us for inspection/exchange. If item is defective as claim, we will send you a replacement at our own cost. .
Contact: Please do not hesitate to contact us here for any question, inquiry or suggestion. We value your opinion!

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