Policies

Our Policy We are concerned with your satisfaction. At every step of your order you will receive prompt, accurate, courteous and reliable professional service. Our policies are in place to protect our customers best interests. In any event, we may override any policy at any time due to extraneous situations. PLEASE BE AWARE OF YOUR COUNTRY, STATE OR LOCAL LAWS PERTAINING TO THE PURCHASE AND POSSESSION OF OUR PRODUCTS. IT IS THE RESPONSIBILITY OF OUR CUSTOMERS TO BE AWARE OF ANY PROHIBITION OF OUR PRODUCTS. PLEASE NOTE: There will be no delivery guarantee, refund or replacement for any & all orders being shipped out of the U.S. I take all proper measures so you receive your package but I can't guarantee what happens in the postal system of other countries. Order at your own risk. I would rather not sell you anything than have you mad at me. Conditions of Use NO sales to minors. All items on this website are sold for Curio, collecting, and other lawful purposes. I cannot know all the state and local laws in the USA or foreign countries, therefore it is the responsibility of the buyer to know, understand, and comply with the laws where he or she lives. Some of the items on this website may be restricted or prohibited where you live. Some items are only sold to supply or procurement of active Military and Law Enforcement personal. By placing an order, you are stating that you know, understand and are in compliance with all USA federal, state, and local laws where you live and that you are 18 years old or older and have no personal restrictions and will abide with the "Terms of Sale" here. Buyers outside the USA are responsible for knowing and complying with their country's laws concerning the items purchased here, and are responsible for all losses, damages, duties, and /or Customs seizures of these items. Again, I want to restate that by ordering & purchasing knives and other products from this website, the buyer agrees to & will abide with the "Terms Of Sale" stated above; and is in compliance with all laws, concerning the purchase, shipment to the country and/or state, ownership, & use where he or she resides or lives; and is of legal age to purchase, own, and use the knives & other products sold on this website; and has no personal restrictions, imposed by any court, restricting or prohibiting the purchase, ownership, & use of the knives & other items being sold on this website. NOTICE: Knives & other products may be dangerous, even deadly if used improperly, negligently, illegally and/or by untrained individuals. When you purchase knives and other products from CANAM BLADES, you agree that you will use the products in a safe and legal manner, consistent with all applicable laws and recognized safety rules and you agree to keep knives and related products out of the hands of unsupervised minors and untrained and/or immature individuals, as may be reasonably necessary or required by applicable law. Knives can be DANGEROUS by nature, so use caution when handling and/or using them. For maximum safety, protective eye wear, clothing, and hand wear should be worn when handling or using knives and related product. Legal Disclaimer, Waiver of Liability, and Indemnity Agreement: You must be at least 18 years of age to purchase any item from this site even if the item is not a weapon. Some laws may require that you be at least 21 years of age to receive the item. Knowledge of local, state, federal and international laws and/or statutes is the responsibility of the buyer. By purchasing any item sold by CANAM BLADES, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless CANAM BLADES for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. Goods that are illegal to possess in Canada will not be sold to our Canadian Customers. Goods that are legal in the US will be shipped from our facility in the US. Shipping Information * Orders ship within 1-2 business days from the time an order is received. Note that ship time estimates do not include transit times. * Orders are shipped via USPS . Please note that all customers pay low and accurate shipping rates. Damaged Package If your package or merchandise arrives damaged, please let us know within 5 days or receipt of the package by emailing us your full name and order number with a detailed description of the damage. You may email us at: [email protected]. Once we have been notified of the damage, you are then responsible for filing claim with the shipping company. DO NOT send damaged items back to us without approval! # Returns Due to UNREALISTIC EXPECTATIONS: We cannot return merchandise due to the fact that you do not like the merchandise. We will not exchange or issue refunds in cases where the customer simply does not like the item or is disappointed with the item. # In-Stock Policy: Our website provides updated information on stock levels of our products. If an item oversells, we will contact you to make other arrangements. # Fraud Policy: We are not responsible for credit card fraud. We cannot refund merchandise if your credit card was used without your authorization. It is your responsibility to contact police authorities in this event.