All of our products are brand new and fresh, and they have never been opened, used, or tested in any way.
· We do not sell overstocks, expired product, or used products.
· The products will arrive to you new and fresh, exactly as they are manufactured.
· Please note that some manufacturers package their products with a seal while others do not
· Some products come with boxes, some do not, but all are direct from the factory
· Product may be shipped without a box. It is fresh and new from the company. Buyer is aware of this prior to purchase and cannot ask for a return or leave negative or neutral feedback since buyer purchased knowing this upfront.
· Most moisturizers and masques come with a seal inside the lid, though this seal is meant to protect the product from going onto the lid. It is not a tight seal and is not meant to be a “ Protective” type of seal
· The Seller assumes no responsibility if buyer has a reaction to product purchased. Product is not produced, nor manufactured, by seller.
· Seller assumes no responsibility for efficacy of product or any possible skin reactions
· We are not, nor claim to be, a representative of, or affiliated in any way, with the manufacturer.
· We cannot be responsible if your pay pal account has the wrong address or any incorrect information listed. We ship to the location that is listed on your account
· If the your address is incorrect in your account, and the package is sent; then returned to us; it will be the buyer's responsibility to pay the expense to reship product. If the buyer chooses not to pay the additional shipping charges to reship, the original purchase price will be returned to the buyer, LESS the expense of shipping the original Package ( this applies to ALL products, even those items that have FREE shipping). Please check your address in your account!!
· It is the Buyer's responsibility to follow up that their package is received in a timely manner. If the buyer does not receive their package; the buyer needs to contact the seller to track the package, or buyer should check the status of package via the tracking number which is sent to them from the seller. If the buyer sees there is a problem in the tracking information (i.e., no information showing up), or does not receive the product within the time frame outlined (per E Bay listing when item is purchased) it is the BUYER’S RESPONSIBILITY to contact seller!! This information needs to be reported 3 days of the expected delivery date. USPS needs to open a case (a case number will be assigned) the sooner the case is open, the easier it will be to track. The longer it takes to open the case, the more time the package has to slip away, and longer time for USPS to locate it. Seller cannot be held responsible if the buyer takes longer then the stated time above, from 3 day receiving date to report the problem. If this should occur, buyer agrees that they cannot give negative feedback to seller, nor, hold seller responsible for anything until the investigation is concluded, which can take an undefined amount of time
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· Shipping: Shipping time is normally 3 days or less. Days are business days (Monday through Friday). Holidays are not considered business days. All orders placed after 5 PM EST are considered purchases for the next business day. Please take this into consideration when placing your order and before contacting us to find out when your order is being shipped.
· When orders are shipped, we send out an Email with shipping information
· If you need your order expedited please inform us at the time your order is placed!!!
· If you have any questions or concerns, please contact me prior to purchasing or bidding for any items
