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All of our products are brand new and fresh, and they have never been opened, used, or tested in any way.
· We do not sell overstocks, expired product, or used products.
· The products will arrive to you new and fresh, exactly as they are manufactured.
· Eminence products Do Not have expiration dates on them.
· The Seller assumes no responsibility if buyer has a reaction to product purchased. Product is not produced, nor manufactured, by seller.
· Seller assumes no responsibility for efficacy of product or any possible skin reactions
· We are not, nor claim to be, a representative of, or affiliated in any way, with the manufacturer.
- Most moisturizers and
masques come with a seal inside the lid, though this seal is meant to protect
the product from going onto the lid.
- It
is not a tight seal and is not meant to be a “ Protective” type of seal
- These products do not come with seals on them. That is the way they come from the manufacturer
· If
buyer is not satisfied with the product/products received, the buyer
MUST contact seller to discuss any problems or questions PRIOR to
leaving any feedback.
· Buyer
CAN NOT leave negative feedback about seller if buyer does not
contact seller in regards to any unfavorable situation that may have
occurred with product/products, Buyer & Seller must engage in a
dialogue where the situation can be worked out. This is a
MANDATORY Obligation on the part of the buyer to adhere to when
purchasing any items from seller,
Please Note that all shipments will have their batch numbers
recorded. If there is a return, the batch number MUST correlate with
the one sent to you.
All of our products are 100% authentic and properly stored according to manufacturer's specification
We cannot be responsible if your account has the wrong address or any
incorrect information listed. We ship to the location that is listed on
your acct.
· If
the your address is incorrect in your account and the package is sent;
then returned to us; it will be the buyer's responsibility to pay the
expense to reship product. If the buyer chooses not to pay the
additional shipping charges to reship, the original purchase price will
be returned to the buyer, LESS the
expense of shipping the original Package ( this applies to ALL
products, even those items that have FREE shipping). Please check your
address in your account
· It is the Buyer's responsibility to
follow up that their package is received in a timely manner. If the
buyer does not receive their package; the buyer needs to contact the
seller to track the package, or buyer should check the status of package
via the tracking number which is sent to them from the seller. If the
buyer sees there is a problem in the tracking information (i.e., no
information showing up), or does not receive the product within the time
frame outlined (per E Bay listing when item is purchased) it is the
BUYER’S RESPONSIBILITY to contact seller!! This information needs to be
reported 3 days of the expected delivery date. USPS needs to open a
case (a case number will be assigned) the sooner the case is open, the
easier it will be to track. The longer it takes to open the case, the
more time the package has to slip away, and longer time for USPS to
locate it. Seller
cannot be held responsible if the buyer takes longer then the stated
time above, from 3 day receiving date to report the problem. If this
should occur, buyer agrees that they cannot give negative feedback to
seller, nor, hold seller responsible for anything until the
investigation is concluded, which can take an undefined amount of time
· Shipping: Shipping time is normally 3 days or less. Days are business days (Monday through Friday). Holidays are not considered business
days. All orders placed after 5 PM EST are considered purchases for
the next business day. Please take this into consideration when placing
your order and before contacting us to find out when your order is
being shipped.
· When orders are shipped, we send out an Email with shipping information. If you do not receive an email, please contact us. There
have been times when there are glitches in the system, but, it is the
buyer’s responsibility to inform us since we are unaware if this should
happen
· If you need your order expedited please inform us at the time your order is placed!!!
· Upon confirming the sale, the buyer agrees to & aware of all said polices & notes in listing, which serves as a contract between seller & buyer.
· If you have any questions or concerns, please contact us prior to purchasing or bidding for any items
