Shipping & Handling
Shipping time
The item normally leaves our
facility within 5 working days after
received your payment. Allow 2-4
weeks for delivery to reach your
home or office.
Please keep in mind large item takes
longer time to arrive.
Shipping Notification and Your
Phone Number:
The shipping company will contact
you when they arrive in your town.
You must provide your phone number
when make payment. Otherwise, we may
have to request your contact phone
number (make sure it is updated)
from eBay.
You must be at home or your
office to accept delivery.
Otherwise, it may incur shipment
delay and/or additional charges.
Shipping Terms:
The delivery drivers are not insured
to bring your merchandise inside
your home. The delivery does not
include unpacking, setup/assemble,
removal. If the merchandise is
shipped on pallets, please assist
the delivery man in unloading the
merchandise. Otherwise, the freight
company may charge a lift gate fee
on your part which is not included
in the shipping and handling fees
you have paid.
Ship to US 48 contiguous states only
No shipping to Alaska, Hawaii, PO
Boxes APO/FPO addresses, Puerto
Rico.
Before You Sign for the Delivery:
Please inspect the packaging for any
damage that may have occurred while
in transit and have it signed by the
carrier/driver and Send us a
description and digital photograph
of the damaged items/parts. Please
know that we can not assist you in
your claim for any damages or
discrepancies after the package has
been accepted upon delivery.
Payment
• We accept
Visa, MasterCard, Discover Card and
American Express through PayPal or
Visa and MasterCard through phone.
We also accept Cashier's check.
• You need provide your
telephone number
(required by shipping company) while
paying, otherwise shipment will be
delayed.
Your order will be shipped ASAP
after receipt of the payment and
your phone number!
• Please send us your contact phone
number and your shipping address
when make the payment. The shipping
company needs them. So we can ship
your item as soon as possible.
Exchange / Return / Refund
Your complete satisfaction is our
first priority.
If for any reason, you are not
satisfied with our product, simply
return it within 3 days of arrival
for a full refund, less all shipping
and handling fees. All returns must
be authorized by us first and all
items returned must be in its
original packaging and in new
condition. Otherwise, the return
will be refused.
FAQs
1. How do you package my
merchandise to prevent shipping
damages?
All merchandises are brand new
and in factory original package.
They are all thoroughly inspected
prior shipping. Occasionally, some
items may be repacked and reinforced
just to be sure they will arrive
safely.
2. How do you ship my merchandise
and what are the terms?
We usually ship through FedEx
Ground. We are very satisfied with
their service and no problem has
occurred so far. Sometimes we use
common carriers for over sized
items.
3. Just in case, what should I do
if I find items damaged on arrival?
Please inspect the packaging and
items before you sign to receive the
merchandise. In case you find any
damage in the items,
please have it signed by the carrier
/driver and send us a description
and digital photograph of the
damaged items/parts.
We will assist you in the damage
claim. Please know that we can not
assist you in your claim for any
damages or discrepancies after the
package has been accepted upon
delivery.
4. Do you charge sales taxes?
No, We do not charge sales tax,
EXCEPT merchandise shipped to
California addresses must pay 10.25%
sales tax.
[email protected]
Please
include the eBay
Item Number when Email us.
co#100438 |
