Shipping
& Handling
Shipping time
Due to the overwhelming response of
buyers, the availability of this
item may be changed, therefore,
please confirm with us BEFORE buying
if shipping time is your big
concern. Allow 2 - 4 weeks or even
longer after your payment for this
large piece of furniture to arrive
your home depending your location
and the immediate availability of
the item. Verify with us to get an
updated estimate.
Please keep in mind large item takes
longer time to arrive.
Shipping Notification and Your
Phone Number:
The shipping company will contact
you when they arrive in your town.
You must
provide your phone number when make
payment.
Otherwise, we may have to request
your contact phone number (make sure
it is updated) from eBay.
You must be at home or your
office to accept delivery.
Otherwise, it may incur shipment
delay and/or additional charges.
Shipping Terms:
The delivery drivers are not insured
to bring your merchandise inside
your home. The delivery does not
include unpacking, setup/assemble,
removal. If the merchandise is
shipped on pallets, please assist
the delivery man in unloading the
merchandise. Otherwise, the freight
company may charge a lift gate fee
on your part which is not included
in the shipping and handling fees
you have paid.
Ship to US 48 contiguous states
only.
No shipping to Alaska, Hawaii, PO
Boxes APO/FPO addresses, Puerto
Rico.
Before You Sign for the Delivery:::
Please inspect the packaging for any
damage that may have occurred while
in transit and have it signed by the
carrier/driver and Send us a
description and digital photograph
of the damaged items/parts.
Please know that we can not
assist you in your claim for any
damages or discrepancies after the
package has been accepted upon
delivery.
Payment
• We accept
Visa, MasterCard, Discover Card and
American Express through PayPal or
phone.
We also accept Cashier's check.
• You need provide your
telephone number
(required by shipping company) while
paying, otherwise shipment will be
delayed.
Your order will be shipped ASAP
after receipt of the payment and
your phone number!
•
Please send us
your contact phone number and your
confirmed shipping address when make
the payment. The
shipping company needs them. So we
can ship your item as soon as
possible.
Exchange
/ Return / Refund
Your complete satisfaction is our
first priority.
If for any reason, you are not
satisfied with our product, simply
return it within 3 days of arrival
for a full refund, less all shipping
and handling fees. All returns must
be authorized by us first and all
items returned must be in its
original packaging and in new
condition. Otherwise, the return
will be refused.
FAQs
1. How do you package my
merchandise to prevent shipping
damages?
All merchandises are brand new
and in factory original package.
They are all thoroughly inspected
prior shipping. Occasionally, some
items may be repacked and reinforced
just to be sure they will arrive
safely.
2. How do you ship my merchandise
and what are the terms?
We usually ship through FedEx
Ground. We are very satisfied with
their service and no problem has
occurred so far. Sometimes we use
common carriers for over sized
items.
3. Just in case, what should I do
if I find items damaged on arrival?
Please inspect the packaging and
items before you sign to receive the
merchandise. In case you find any
damage in the items,
please have it signed by the
carrier /driver and send us a
description and digital photograph
of the damaged items/parts.
We will assist you in the damage
claim. Please know that we can not
assist you in your claim for any
damages or discrepancies after the
package has been accepted upon
delivery.
4. Do you charge sales taxes?
No, We do not charge sales tax,
EXCEPT merchandise shipped to
California addresses must pay
10.25%
sales tax.
[email protected]
Please include the
eBay
Item Number when Email us.
Ashley-H217-12-115.49 |
