Shipping &
Handling
Shipping time
Due to the overwhelming response of
buyers, the availability of this item
may be changed, therefore, please
confirm with us BEFORE buying if
shipping time is your big concern. Allow
2 - 4 weeks or even longer after your
payment for this large piece of
furniture to arrive your home depending
your location and the immediate
availability of the item. Verify with us
to get an updated estimate.
Please keep in mind large item takes
longer time to arrive.
Shipping Notification and Your Phone
Number:
The shipping company will contact you
when they arrive in your town.
You must provide
your phone number when make payment.
Otherwise, we may have to request your
contact phone number (make sure it is
updated) from eBay.
You must be at home or your office to
accept delivery.
Otherwise, it may incur shipment delay
and/or additional charges.
Shipping Terms:
The delivery drivers are not insured to
bring your merchandise inside your home.
The delivery does not include unpacking,
setup/assemble, removal. If the
merchandise is shipped on pallets,
please assist the delivery man in
unloading the merchandise. Otherwise,
the freight company may charge a lift
gate fee on your part which is not
included in the shipping and handling
fees you have paid.
Ship to US 48 contiguous states only.
No shipping to Alaska, Hawaii, PO Boxes
APO/FPO addresses, Puerto Rico.
Before You Sign for the Delivery:
Please inspect the packaging for any
damage that may have occurred while in
transit and have it signed by the
carrier/driver and Send us a description
and digital photograph of the damaged
items/parts.
Please know that we can not
assist you in your claim for any damages
or discrepancies after the package has
been accepted upon delivery.
Payment
• We accept
Visa, MasterCard, Discover Card and
American Express through PayPal or phone.
We also accept Cashier's check.
• You need provide your
telephone number
(required by shipping company) while
paying, otherwise shipment will be
delayed.
Your order will be shipped ASAP after
receipt of the payment and your phone
number!
•
Please send us
your contact phone number and your
confirmed shipping address when make the
payment. The shipping
company needs them. So we can ship your
item as soon as possible.
Exchange /
Return / Refund
Your complete satisfaction is our first
priority.
If for any reason, you are not satisfied
with our product, simply return it
within 3 days of arrival for a full
refund, less all shipping and handling
fees. All returns must be authorized by
us first and all items returned must be
in its original packaging and in new
condition. Otherwise, the return will be
refused.
FAQs
1. How do you package my merchandise
to prevent shipping damages?
All merchandises are brand new and
in factory original package. They are
all thoroughly inspected prior shipping.
Occasionally, some items may be repacked
and reinforced just to be sure they will
arrive safely.
2. How do you ship my merchandise and
what are the terms?
We usually ship through FedEx
Ground. We are very satisfied with their
service and no problem has occurred so
far. Sometimes we use common carriers
for over sized items.
3. Just in case, what should I do if
I find items damaged on arrival?
Please inspect the packaging and
items before you sign to receive the
merchandise. In case you find any damage
in the items,
please have it signed by the carrier
/driver and send us a description and
digital photograph of the damaged
items/parts.
We will assist you in the damage claim.
Please know that we can not assist you
in your claim for any damages or
discrepancies after the package has been
accepted upon delivery.
4. Do you charge sales taxes?
No, We do not charge sales tax,
EXCEPT merchandise shipped to California
addresses must pay
10.25%
sales tax.
[email protected]
Please include the
eBay
Item Number when Email us.
Ashley-T499-6-141.24 |
