Payment must be received via PayPal within 6 days
after the products or services have been bid or bought. Any unpaid or
outstanding cases will be filed with eBay after the due date
automatically.
If you use e-check on PayPal, delivery may take longer, as we will hold your order unit your e-check clear.
Packing & Shipping:
We do not ship this item to GERMANY!!
Please make sure that your address registered with PayPal is correct. We
will only ship your order to the address registered with PayPal and we
do not entertain any changes of shipping address via email for
security reasons.
We reserve the rights not to ship the product(s) to any
unconfirmed addresses for any unacceptable or suspicious multiple
orders or any orders that will be cancelled by eBay.
We ship your parcel within 2 business days upon receipt of your order(s).
We use USPS First Class Mail services to ship our products domestic or worldwide destinations.
The shipping time of your order may vary from state to state or country to country.
You are advised to wait for another 10 Days if the parcel has not arrived due to unexpected circumstances or delays.
The parcel may be delayed due to the fact that your local customs may need a longer time for further inspection.
Please understand that we cannot control any
problems or delays caused by third parties. However, we will try our
best to keep you posted about the status of your parcel on a regular
basis.
Refund & Replacement Policy:
All products will be checked and tested thoroughly before shipping out to our valued customers.
We offer a 15-day money back guarantee pledge to
our valued customers. We will refund any products that you may not be
completely satisfied with for any reasons within 15 days from the date
of your purchase.
However, all returned products must be in new and resalable conditions including the original packaging to be processed by us.
We will promptly refund the full amount of your product(s) when we have received the returned product(s) in good manner.
Once you have received your ordered item(s), please
leave your POSITIVE feedback to us so that we can confirm that you
have received your order in good condition.
Customer satisfaction is always important to our
company’s success and growth. If you have any problems or questions
about your order, please do contact our customer service
representatives for clarification or rectification before leaving any
negative feedback. Remember, negative feedback does not solve the
problem or rectify the situation. If
you are not satisfied with our products or services for any reason,
please contact us and we will respond to you within 24 hours. We will
ensure you that we will rectify the problems with a proper manner.
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