Your business is appreciated.So is prompt payment.Please finalise all purchases within three days,or soonest if multiple bids/purchases are made. We post Daily!Please let us know if you require Registered post,Insurance or express delivery BEFORE PAYMENT.These will incur additional costs and will be added to your final invoice if required.Multiple purchases with FREE postage listings don't incur postage fees.Combined purhases/wins of FREE post items and regular post items incur fees for postage of regular items only and may be subject to further combined postage discounts.
Wherever you are in the world,we're here to serve you!Australia Post has undergone some big pricing changes recently.As a result,Registered parcels are more expensive.Please contact us BEFORE payment if you require Registered/insured or express service for a quoted price.
We aim to please!If you are not happy with a purchase,or are experiencing problems with your order processing;Please contact us first.Most issues are resolved through proper communication.Returns postage is the customers responsibility;and must be Registered Post,made within 7 days of receipt of goods.Goods must be in original condition,free from any form of modification.Refund is in the form of store credit rather than money back;this is due to Paypal fees incurred by transfers etc.
THANK YOU FOR CHOOSING INCENSE AND CRYSTALS!