(1)Payment
Info
Payment Method:
We only accept PayPal.
Our PayPal ID: [email protected]
PayPal is the only online payment method
we accept. Please make sure you have a valid/confirmed PayPal account before
bidding.
Payment Terms:
All PayPal Payments must be Confirmed
(Shipping and billing addresses must match)
Payment must be made within 48hrs of the auction end
time.
Non-Paying bidders will be reported Half
a Month later.
(2)Contact
Us
Customer satisfaction is very important
to us and our feedback rating reflects this satisfaction.
If you have any questions, our Customer
Service staffs welcome you to email or call us. We strive to answer all
questions and resolve any problems as quickly as possible.
If you have any questions please contact
us before bidding! Thanks.
Email: [email protected]
We try our best to reply to your emails
as soon as possible, however, due to high volume of daily incoming emails and
time zone difference; we may not be able to reply your emails immediately.
Please allow 1-2 business days for us to
response. If you do not receive any reply from us, please check your email
ensuring your mailbox has not reached full size.
Due to some ISP SPAM filter settings,
you may not be able to receive our replies; if you have problems receiving our
emails, you may need to use a different email account to contact
us.
Problems:
Please give us the opportunity to
resolve any problem. We understand the concerns and frustrations you might have,
and will try our best to resolve the issues.
Please email us before leaving any
negative feedback or open any dispute on PayPal.
We care about our valued customers, and
will always try to help you. So if you have any problems, please e-mail us
immediately.
(3)Shipping
Info:
International Buyers – Please Note:
Import duties, taxes
and charges are not included in the item price or shipping charges. These
charges are the buyer's responsibility.
Please check with
your country's customs office to determine what these additional costs will be
prior to bidding/buying.
Shipping
Terms:
We only ship to the confirmed address
provided by PayPal.
Before you pay, please make sure your
address in PayPal matches the address you would like us to ship to.
But sometimes international delivery is
highly depended on the Courier Company and local customs/duties. If you do not
receive your item on time, please contact us immediately for further assistance.
Thank you for your understanding.
Shipping
Method:
All items will be shipped by Hong Kong post.
We also supply with DHL, UPS, EMS express shipping, but you need pay more money for
express shipping. If you need
express shipping service, please contact us before
order.
Shipping Time:
All items will be shipped within the
times promised in eBay list handling time upon receipt of cleared payment
(except Saturday and Sunday).
International package takes about 15-20
days to ship to destination;
By post office past shipping
statistic report, here below is the arrival lead time performance table for some
countries, which is for buyer reference only.
Country |
Delivery
Time |
|
Working
Days(not including holiday) |
7-11 |
12-14 |
15-22 |
>22 |
|
Working
Days+Saturday+Sunday |
7-15 |
16-20 |
21-30 |
>31 |
United
States |
Rate(time
arrived) |
55.2% |
29.6% |
15.2% |
Contact
seller |
United
Kingdom |
Rate(time
arrived) |
63.1% |
29.1% |
7.8% |
Contact
seller |
Australia |
Rate(time
arrived) |
61.4% |
24.3% |
14.3% |
Contact
seller |
France |
Rate(time
arrived) |
39.1% |
43.8% |
17.1% |
Contact
seller |
Germany |
Rate(time
arrived) |
33.3% |
30.3% |
36.4% |
Contact
seller |
Canada |
Rate(time
arrived) |
47.1% |
37.4% |
21.5% |
Contact
seller |
Spain |
Rate(time
arrived) |
28.5% |
47.9% |
23.6% |
Contact
seller |
(4)Return
Policy:
About Item
Description:
All items sold by us are being described
to the best of our abilities, as accurate as possible, and with utmost
conscientiousness on our part.
However, to avoid any potential
oversights, we respectfully request your assistance in helping us to make this a
mutually satisfactory transaction by THOROUGHLY reviewing item description and
photos, and asking all questions before BIDDING.
Please read these terms thoroughly
before placing your bid.
Warranty: 7-days Return for Refund/
1-year Repair.
(5)Customer
Satisfactory
Note: Do not hesitate to contact us anytime before
and after your purchase, We
are committed to your 100% customer satisfaction.
We are here and ready to assist you with
any questions or concerns you might have before or after the
purchase.
Our goal is to make sure you are a happy
customer and pleasant shopping with us.
Bid with Confidence!