There is no display?

l  Is battery properly installed?

l  Does the battery need replacing?

After the Action Cam is connected to my PC, it cannot find the New drive in the “My computer's folder.

l  Make sure each end of the Action Cam USB cable is properly and firmly connected。

l  Make sure your USB port works. Try connecting other USB device to check if USB port has a malfunction.

I can't capture the video footage.

l  Make sure there's enough space on the internal memory of Action cam of the SD card. The display will tell you how much time left for video recording.

l  If the SD card you inserted has capacity available, make sure it is not locked. It can't take video footage if card is locked.

The remaining time is not accurate.

l  The remaining time is not always accurate, it's an estimate.

l  The remaining time depends not only on the time recorded, but on the color density of the video footage, under conditions with high contrast (such as outdoor), the actual time available will be less than under low-contrast conditions (such as indoors).

I can't play the video footage on my television.

l  Make sure to turn the camera on；

l  Make sure each end of the AV cable is properly and firmly connected to Action cam and your television；

l  Please check if TV has been turned to the AV or HDMI mode.

The image is not clear or dim.

l  Check out the lens whether there has any stain or finger print; use the Lens cloth to wipe up the Lens before shooting.