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Policies
Our store products including Apparel, Computers, Consumer Electronics, Home & Garden, Office Supplies. Toys & games,
We offer 3% Rebate for 1st-time-buyers, 3% Rebate for Students, 3% Rebate for Seniors. Must provide valid Rebate Coupon for credit and only one rebate coupon can be used at one time per order. These offers are for store fixed price only and exclusive from all auctions and special sales.
FREE SHIPPING REBATE SPECIAL (USA Mainland only): for orders of $300.00 US minimum per invoice and item’s weight is less than 10 lbs, must get coupon certificate number and enter in your shopping cart to get Rebate Credit.
Coupons: Rebate Coupon must be valid and enter at your shopping cart to be credited to your account. Only use exclusive, one coupon allowed at a time.
AUCTION SALES: Promotions are ONLY for Regular Price and BUY NOW. Rebates will be applied and funded after 120 days from the sale/auction transaction completion.
Seller reserves all rights to revise, make change to the whole policy.
ORDERS:
Domestic Orders: USA Mainland, others will be treated as international.
International Orders: $250.00 US minimum per invoice, if applicable.
ORDERS CANCELLATION :
Order can be canceled before 5:00 PM of the same order date, Buyer is liable for 5% order cancellation fee of total invoice amount if paid by PayPal or credit card. Cancellation after 5 P.M. of the same order date, will be treated as similar as return merchandise and will be accepted for merchandise credit only, and will be charged $25.00 restocking fee. Cancellation normal processing time: two to four weeks. If merchandises have been shipped, its processing time will be longer, because we must receive the merchandises returned completely.
PAYMENTS: Online or direct payments must be received before 3 days from purchased date or invoice date, or your order will be canceled at seller wishes. Payment funds must be cleared and actually deposited to our bank before shipping can be processing.
Direct or Online Payments: Google Checkout, PayPal Checkout, Vendio Checkout. all Checkouts will process payments within 3-5 days to deposit funds to our bank account. Then we will process your order for shipping.
Buyer must register with Google, PayPal, or Vendio to make orders.
Buyer name and address must be confirmed (verified), including “Ship To” name and address.
Offline Payments for US Buyer only: US bank checks, cashier checks, USPS money orders, wire transfer. The Payments must be cleared by our bank before shipping process. These payments are required longer processing time before shipping. Please notify us when you mail. Non Sufficient Fund (NSF) Payments fee is $40.00 US. Please send your payments to
PO Box 13031, Arlington, TX 76094.
Bank Wire Transfer: only for registered buyers who'll provide all verified information, including banking to seller to verify and approve before used. We then will provide our bank account information for you to make wire transfer.
US Bank Checks: only for registered buyers who'll provide all verified information, including banking to seller to verify and approve before used. Returned checks Non Sufficient Fund (NSF) fee is $40.00 US.
USPS Money Orders: only for registered buyers who'll provide all verified information, including banking to seller to verify and approve before used. Un-collective money orders fee is $40.00 US.
SHIPPING:
Products will be shipped from different warehouse location that stores available in-stock items. Warehouse Locations: Harrisburg PA, Camp Hill CA, Bolingbrook IL, Fresno CA, Arlington TX
Estimate Shipping Cost: Enter your shipping address zip code into “Postal Zipcode” window add bottom of the shopping cart and click “Update”. The estimate shipping cost will show up in the Postal Code window
Shipping carriers will be chosen by seller. Seller has the rights to refuse or accepted the sale. We only ship whenever your payment is cleared and deposited to our bank account. Seller has the rights to refuse or accepted the sale if there are any difficult conditions arrived. Buyer is responsible and liable for all costs of refusing or not available to receive the shipment delivered by carrier. We ship only direct to buyer at buyer address (confirmed or verified), not to gift or third party name and address. Buyer will be liable any additional fees/charges if any miscalculation of shipping cost even after the invoice was accepted and sent to buyer. I that case, Seller will send a correct/updated invoice.
Domestic Shipping: Seller has the rights to refuse or accept the sale.
International shipping (if indicated): Seller has the rights to refuse or accept the sale. For example, seller will refuse the sale and cancel the order and will not send invoice to buyers if there is any difficult conditions such as of Destination Country Conditions (Prohibitions and/or Restrictions) for Mailings (information provided by USPS website), etc.
International Buyers: You are responsible to be present to receive shipment and liable for paying all shipping costs, import duty, tax, postal and other hidden fees which may be collected by your country and/or destination country at arrival of the shipment.
Shipping processing time: 2 to 10 days after payments deposited and cleared at our bank.
All Returns must be returned within three days from receiving receipt and are accepted for merchandise credit only.
All returns will be charged $25.00 restocking fee, actual shipping cost, except returns due to damaged shipping by carrier.
In case of damaged shipping by carrier, buyer must have proof of signed return receipt by shipping carriers and notify and send to us by email within 3 days from return receipt date.
SHIPPING & FREIGHT
Shipments are F.O.B. Harrisburg, PA; Chicago, IL; Fresno, CA; and Atlanta, GA, Arlington, TX.
Large screen TVs and other heavy or bulky items may incur significantly higher freight charges than are shown. Please contact us by email for more information.
BACKORDERS
The out-of-stock items can be reordered. Minimum order must be greater than $250.00 or $5.00 additional charge will be added to buyer's invoice.
All orders not in stock at time of order will be placed on back order unless purchase order specifies otherwise. Backorders will automatically be filled as the product becomes available. You will be notified only if your backorder has been outstanding for more than (4) weeks. Special orders will be accepted for products which are available through manufacturers we currently carry. All special orders require a hard copy, non-cancelable purchase order and may be subject to certain other restrictions.
DAMAGES
Our Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:
1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned to us for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contact us for freight claim; if via truck/LTL, the receiver is responsible to place the claim with the carrier within 10 calendar days of receipt. Damage claims are the responsibility of the consignee. The shipping cartons, packing and content should be retained in the same condition as received.
Minimum International Order: $250.00 per order / invoice, if applicable.
Returns & Refunds:
All Returns must be returned within three days from receiving receipt and are accepted for merchandise credit only.
All returns will be charged $25.00 restocking fee, actual shipping cost, except returns due to damaged shipping by carrier.
In case of damaged shipping by carrier, buyer must have proof of signed return receipt by shipping carriers and notify and send to us by email within 3 days from return receipt date.
RETURNS POLICIES
• Defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 25% Returns Processing Service Charge.
• Defective product must be in original factory carton with all original packing materials
• The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.
• Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.
• Return Authorization numbers are good for (05) days only. Any products returned after the expiration date will be refused.
• We credits based on purchase price or current price, whichever is lowest.
ANY DEVIATION FROM RETURN POLICIES WILL RESULT IN THE PRODUCT BEING RETURNED TO YOU WITH NO CREDIT ISSUED.
RA REQUEST
Before returning a shipment to us, please notify us by email within 3 days from date you receive merchandise
Have the following information ready:
• Account Number
• Customer name / Address / Email Address / Phone
• Invoice Number
• Model Number
• Serial Number
• Outline of the problem
for us to get RA number. Then we’ll notify you to return to us for credit.
Notes: If you do not receive the shipment after 3-4 weeks from the date that payment is cleared, please notify us by email, so we can track it.
We thank you and value your business. Please be patient and notify us to reconcile any future concerned issues.
Privacy Policy
We collect nonpublic personal information about you from the following sources:
* Information we receive from you online purchase forms or other forms;
* Information about your transactions with us, our affiliates, or others; and
* Information we receive from your banks or credit card providers/issuers.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
We may share all the information that we collect, as described above, with our affiliates. By sharing this information, we can better serve your financial needs. If you do not wish for us to share this information with our affiliates you may contact us.
We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:- Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income;- Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, and parties to transactions;- Information we receive from a consumer reporting agency, such as your credit worthiness and credit history.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.
We maintain physical, electronic, and procedural safeguards that comply with federal regulations in order to guard your nonpublic personal information.
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