policies

PrivacyFor each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then discarded in a safe and secure method.It is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, not shared with other organizations for commercial purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site.
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, writing to us at the above address or Reply to any of our correspondance with "Remove my email" in the subject line.
From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, or by writing to us at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, writing to us at the above address.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, no information that we have collected and that we maintain about them.
Consumers can access this information by sending us e-mail us at the above address, writing to us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information.
Consumers can have this information corrected by sending us e-mail at the above address, writing to us at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

Shipping:Orders are generally shipped within 5-7 business days after receipt of payment. This is a set standard, but is usually done within 3 or 4 business days. We will email you if there is a delay. We ship to US and International addresses from any of our available carriers. We normally ship Fed-Ex or USPS. We reserve the right to select the shipping source that best fits our business needs at the time of the shipment. We will do our best to ship via the listed method on the listing, but we can select whichever method is best for us without delaying the arrival of your order. RETURNS WITH REGARDS TO ELECTRICAL ITEMS (Not necessarily Electronics nor Battery Operated) MEANING LIGHT FIXTURES. WALL SWITCHES, WALL OUTLETS, ETC. THESE ITEMS ARE NOT RETURNABLE ONCE THEY HAVE BEEN OPENED. ONCE OPENED, INSTALLED, AND DEEMED DEFECTIVE, FOLLOW RETURN/EXCHANGE POLICY AS STATED BY THAT PLACE OF MANUFACTURE. WE WILL ONLY ACCEPT NEW AND UNOPENED ELECTRICAL ITEMS UNLESS OTHERWISE STATED IN THE ITEMS DESCRIPTION ON THAT PAGE. THIS IS THE SAME POLICY FOLLOWED BY MOST ELECTRICAL SUPPLIERS.

Tax: We do not charge sales tax on orders shipped out of the state of NC. If applicable, sales tax amounting to the current years Sales Tax Policy will be added to your order during Checkout.

Return Policy: We accept returns for defective merchandise. Refunds within 7 days of your receipt on merchandise only, unless otherwise stated, no S/H refunds. Exchanges allowed up to 14 days from receipt of item, unless otherwise stated. Items with warranties beyond this will be returned to the proper facility as stated in the warranty terms of that item. Thank you for shopping with us. Please contact us if you are unsatisfied with your order for any reason.

Contact: We value your feedback. Please contact us with any questions or comments. You can call 919-304-8764 Monday through Friday 10:00AM to 6:00PM (EST). You can also email us at [email protected].

Legal Status of Products: Some products may have state restrictions. If your state has restrictions, we will not be able to sell you any defense product other than what your state allows. It is the responsibility of the buyer, and not the seller, to ascertain, and obey, all applicable local, state and federal laws in regard to the possession, and use of any item listed on this website. Consult your local and state laws before ordering if you are in doubt. Absolutely no sales to minors. AIrsoft products will be sold in the US only. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that he/she is of legal age.