Orders paid with PayPal before 12 pm Eastern time will ship same day, Monday to Friday. Orders paid with PayPal after 2 pm Eastern time Monday to Friday, will ship next business day. Orders paid using a credit card and the billing and shipping address does not match will be placed on hold for further review and verification.
We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price less S&H within 15 days of your purchase via parcel post (USPS).
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all the accessories.
Open software, music, games, and movies are not eligible for returns.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
Customer Satisfaction
We strive to respond all email messages as fast as possible, however please up to 24 hours for you message to be answered during business days and up to 72 hours during weekends. If you need immediate attention please write us an email with subject URGENT and we will respond is as soon as possible.
We will post your Positive Feedback after your payment is received.
Please leave us a Five Star 5/5 detailed rating feedback if you are a Satisfied with your purchase.
If for Any Reason, you have any problems with the product or trouble installing it, please contact us before posting Negative Feedback. We will do our best to solve your problem and provide you with the Best Customer Service Experience.
Here at Lionmarketplace we are proud to offer high quality products with the Greatest Five Star Service.
