Shipping is by Royal Mail 1st OR 2nd Class SIGNED FOR OR RECORDED ONLY!! (WHERE APPLICABLE) (This has been implemented due to fraudulent purchases) We will not ship anything without a signature or to addresses other than the address registered with Ebay and Paypal. (SO PLEASE DO NOT ASK) Parcel Force 48 Royal Mail Special Delivery. Couriers used depending on item size and weight. Shipping Charges listed are for UK ONLY!! and Exclude Highlands and Islands (contact us for quote) Overseas Buyers Contact Us For Prices.
Terms of Sale
PLEASE NOTE: WE DO NOT SHIP TO PO BOXES.
Goods are normally sent within 2 days of cleared payment being received. With the exception of weekends. SIGNED FOR ITEMS. Please do not order unless you are available to receive your delivery. If you are not at home when your delivery is attempted, you will receive a card providing contact details of the Post Office or Delivery Company. It is essential to call them as soon as possible as items are normally held for 4 working days before being returned to sender. Returned items incur additional delivery costs and we will not redeliver unless we are reimbursed for these charges. We do not refund shipping costs for non-delivery unless it is due to our fault or the fault of the shipping company.
MOST DELIVERY PROBLEMS CAN BE AVOIDED.
Refunds are made according to the following guidelines. Contact us first for a Returns Number.
1) No refunds are made for shipping costs
2) Any goods returned for refund must be returned with all packaging, cables, manuals etc in perfect condition.
3) Goods must be returned by an insured signed for service (eg Recorded delivery) LivinpastUK are not responsible for losses during return shipping.
4) Any goods that have been tampered with ie: electrical goods opened up WILL NOT BE ACCEPTED FOR RETURN OR REFUND.
5) Goods found to be faulty will be refunded (once tested) in full (excluding shipping costs).
6) Goods found to be in good condition will be refunded less 20% admin fee (excluding shipping costs.)