Contact must be made within 3 days
Payment must be made within 7 days of the auction end.
If payment is not received within 7 days of the auction end, ebay nonpaying bidder process will be started and the item will then be relisted.
ANY BUYERS SENDING E-MAILS CONTAINING FOUL LANGUAGE WILL BE REPORTED
Payment By Paypal:
Customers wishing to pay by Pay Pal must make sure that they meet BOTH of the following requirements:
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VERIFIED ACCOUNT
We only accept Pay Pal payments from members who have an account status of VERIFIED. UK members are eligible to have a verified account. After logging in to your account your status should be either UK or Non-US Verified.
If your status is unverified, you must become verified before placing your order with us.
In order to become verified, U.K. members must add a bank account, complete bank funding and validate their account information to become Verified. Premier and Business Account holders in the U.K. must also supply merchant information for the Verification process.
Even though your account status is verified, you still need to ensure that your address is confirmed before placing your order. If not, we will not be able to ship your order.
PLEASE READ THE INFORMATION REGARDING ADDRESS CONFIRMATION BEFORE PLACING YOUR ORDER. |
CONFIRMED ADDRESS
We only ship goods to addresses that are CONFIRMED. A buyer's Confirmed Address is checked against the credit card billing address maintained by his or her credit card company. This is useful because it provides a way for us to verify a buyer's identity.
To check if your address is confirmed, log in to your account and click the Profile tab, followed by the Postal Address link. If your address is not confirmed, you must complete Location Confirmation before placing your order with us.
The easiest way to confirm your address is by phone. Click the Recommended Steps for Merchants link in the left-hand column, followed by the Confirm Location link. You will find the scheduled time you selected to receive an automated phone call from Pay Pal, and the Phone Confirmation PIN you must enter during the phone call. When you will receive the call, follow the automated instructions to enter your PIN and confirm your location.
If the Phone Confirmation Process is not completed correctly, Pay Pal will send a new code to you via postal mail. Once you receive the letter, please follow the included instructions to confirm your location. |
Shipping and packing:
Shipping is by Royal Mail 1st OR 2nd Class SIGNED FOR OR RECORDED ONLY!! (WHERE APPLICABLE) (This has been implemented due to fraudulent purchases)
We will not ship anything to addresses other than the address registered with Ebay and Paypal.
(SO PLEASE DO NOT ASK)
Royal Mail Special Delivery.
Couriers used depending on item size and weight.
Shipping Charges listed are for UK ONLY!! and Exclude Highlands and Islands
(contact us for quote)
Overseas Buyers Contact Us For Shipping Prices.
Delivery:
PLEASE NOTE: WE DO NOT SHIP TO PO BOXES.
Goods are normally sent within 2 days of cleared payment being received. With the exception of weekends.
SIGNED FOR ITEMS.
Please do not order unless you are available to receive your delivery. If you are not at home when your delivery is attempted, you will receive a card providing contact details of the Post Office or delivery company. It is essential to call them as soon as possible as items are normally held for 4 working days before being returned to sender. Returned items incur additional delivery costs and we will not redeliver unless we are reimbursed for these charges. We do not refund shipping costs for non-delivery unless it is due to our fault or the fault of the shipping company.
MOST DELIVERY PROBLEMS CAN BE AVOIDED.
Refunds & Returns:
Refunds are made according to the following guidelines
1) No refunds are made for shipping costs
2) Any goods returned for refund must be returned with all packaging, cables, manuals etc in perfect condition.
3) Goods must be returned by an insured signed for service (eg Recorded delivery), LivinpastUK are not responsible for losses during return shipping.
4) Any goods that have been tampered with ie: electiral goods opened up WILL NOT BE ACCEPTED FOR RETURN OR REFUND.
5) Goods found to be faulty will be refunded (once tested) in full (excluding shipping costs).
6) Goods found to be in good condition will be refunded less 20% admin fee (excluding shipping costs.)
Contact Me by email, you will get a response within 24 hours, normally much less.
(Weekends may vary)
WE DO NOT ACCEPT PERSONAL CALLERS.
BID WITH CONFIDENCE
LIVINPASTUK ARE A RESPONSIBLE SELLER.
CHECK OUT OUR FEEDBACK
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