policies

Shipping & Delivery:Within Ireland and Northern Ireland Orders of €50 or more are delivered FREE anywhere in Ireland. Orders below this amount will have delivery charge of €4.95. Standard delivery is next working day once ordered before 12.00pm. Most items are delivered by Courier. The Courier will generally phone you before delivery. To the UK Orders of €150 or more are delivered FREE to the UK. Orders below this amount will have a delivery charge of €8. To other EU countries Orders of €200 or more are delivered FREE within the EU. Orders below this amount will have a delivery charge equivalent to An Post priority rates. Delivery usually takes 7–12 days from receiving your order. To rest of world Delivery usually takes 12–24 days from receiving your order. IMPORTANT: Maximum total weight allowed to the 'Rest of the World' destination is 3kg. If your order's total weight is more than 3kg, please contact us and we will calculate price for you individually.

Returns Policy: All items must be returned in their original condition. All returns must be made within 14 day of receipt. Return shipping will be at the cost of the purchaser. Since we cannot take responsibility for returned items lost in transit we would strongly advise that you use a registered post. We very rarely have to replace or refund, but will sort out any problems as quickly as possible. Unfortunately we cannot accept returns on aquariums. PLEASE FORWARD ALL RETURNS TO: www.muwu.eu. 19 Ennafort Pk. Howth Rd. Dublin5, Ireland