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Product info
Replacement for HTC A3288, F3188, G4, Smart Pocket PC Battery
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Q: Who you are?
A: We are an Australia registered company, locate at Bexley, NSW, 2207, Australia.
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Q: Where the item send from and to be return to?
A: All items will be sent and need to be return to our warehouse at Bexley, NSW, 2207, Australia.
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Q: When my order will be sent out?
A: We will send the item the next business day after we have confirmed the payment. For express orders, which payment confirmed before 12:00 AEST will be sent out the same day. We do not arrange shipment on weekends and public holidays
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Q: How to tracK my order?
A: We will email a delivery notice with tracking number after your order has been sent out, and we will also upload it into eBay too.
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Q: I'm a wholesaler, what is the discount for a wholesale order?
A: Could you please tell us what product do you need (model number and battery part number), postal code, quantity. We will email the best price in one business day.
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Q: I need the item urgently, what can I do?
A: If you need an item urgently and do not know which is the right one, we suggest you to email us the model number and the part number, so that we can find the right item.
If you know which is the right item, please place an order,choose express and pay it via Paypal before 12:00 AEST, so that we can sent it out the same day.
Please ensure the product(s) that you are going to buy fits the brand, model and part number of your device. It fits selected models only, If the part number of your original battery or machine model is not listed in our description. Please contact us to confirm the compatibility.
We reserve the right to charge a up to AU$12.00 restocking fee for NON-DEFECTIVE returns or ordered the wrong item.
All Chargers / Adapters only come with Australian Plug.
Email: [email protected]
Compatible Part Numbers:
,35H00125-02M, BA S360, BA S380, TOPA160, TWIN160,
Compatible Fit Model:
HTC
HTC A3288,
HTC F3188,
HTC G4,
HTC Smart
Paypal
- If you pay by paypal, please pay to : [email protected]
Direct Bank Deposit
- Bank : ANZ
- Branch No. : 012071
- Account No. : 254786672
- Account Name : Silver Centre Pty Ltd.
Please make sure to specify eBay Item No. or User ID in the bank voucher(Agent deposit reference section) when you deposit money into the above account. This can help us confirm the payment more easily.
Money Order and Check
Make Payable To: Silver Centre Pty Ltd
Send To:
605 Forest Road, Bexley, NSW, 2207, Australia
Bank Cheque and Money Order are generally cleared as paid within a day of arriving, however we maintain a clearance time of 5 days for any Company Cheque and 11 days for Personal Cheque due to our current banking methods.
Please specify the ebay item NO. on the bank voucher when you deposit the funds.
All payments must be prepaid, sorry we don't accept COD.
Sale must be closed within 7 days of end of auction. Please do not bid if you do not intend to pay.
- As per our company policy, the postage fee charged to the customer includes delivery and service charge regardless the distance and weight.
- Please refuse the parcel if it is damaged in transit (i.e. Not to sign on delivery receipt) and notify us for the refusal of damage parcel, otherwise, we are not responsible for the damaged item.
- Please provide the full address for shipment. Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional Delivery and Service Charges so incurred. When the 2nd Delivery and Service Charges are required for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted, nor would they be returned.
- Items are generally shipped out the next business day via REGISTERED POST after payment has been verified (Sat. & Sun. excluded)
- Normally, the Australia Post takes2 to 10 business days to deliver parcel to our customers, depending on the destination. In case that you do not receive your parcel within the aforesaid time span, the parcel might have lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the Australia Post. We will re-send your order after Australia Post has completed the investigation of the lost parcel, which would take about 3 to 4 weeks from the day of complaint.
- Shipment Information will be emailed to buyer once it is shipped.
- Local pick up is not available.
- We only ship to shipping address that you registered on eBay or PayPal, if you want to change address, please email us in time. We are not responsible for wrong or undeliverable address.
- Unless otherwise specified, we warrant our products for 1 year from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
- All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request through [email protected]. Items returned without RMA# will delay the process or be ignored.
- In returning items to us, C.O.D. on shipments will not be accepted.
- If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a up to AU$12.00 restocking fee for NON-DEFECTIVE returns.
- For battery packs or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.
Returns due to our error:
- If products are returned to us within 30 days from the purchase day, we will bear all the shipping charges for exchange; and if justified, refund will be made in full. However, products so returned must be 100% complete. If items are returned by express delivery or courier, refund will only cover up to au$10.00.
- After thirty (30) days and up to ninety (90) days of purchase, we will refund (excluding shipping and handling charges) or replace any defective product(s). Customers are responsible for paying the return shipping charges and we bear the re-sending charges.
- After ninety (90) days and up to one (1) year of purchase, refund request will not be accepted unless a replacement is not available. Customers are responsible for paying all the shipping charges (including the return and resending ones).
- Replacement products or refund will be arranged for all fault products returned, subject to technical test results that justify Customers? complaint.
- Please ensure that returned items are the one that you purchased from us. Should you send us any other products that are not purchased from us and want to have them back, you have to pay for all the additional shipping charges so incurred.
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The use of registered trademarks or trade names on our listing is for the sole purpose of describing the scope of applicability and compatibility of our products. We are not affiliated in any way with the original brand manufacturers. The products offered for sale on our listing are not original brand products, but they are manufactured to meet the published technical specifications of the original equipment manufacturers, and are warranted for 12 months against defects.
Welcome to send us your questions and problems before purchase or after sale.
Email: [email protected] - Please don't bid if you don't accept the above terms and conditions!
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