PAYMENT POLICY
WE REQUEST THAT THE BUYER MAKE PAYMENT WITHIN 1 WEEK OF PURCHASE. AFTER THAT PERIOD WE CAN NO LONGER GUARANTEE STOCK.
SHIPPING
Standard shipped items normally ship within 48 hours of order placement and take between 7-10 for US delivery & up to 14 days for CANADA delivery. Priority shipped items normally ship within 24 hours of order placement and take 2-3 days for delivery. International shipments may take up to 28 days for delivery. WE NO LONGER SHIP TO BRAZIL or ITALY.
The only shipping options we offer are as described on Ebay. Please verify your shipping address before processing your order. Once order has been processed we will only ship to address as in original order, no changes will be accepted. SHIPPING INSURANCE - We are not responsible for packages once the USPS.com site shows "delivered", or items that are lost by the Post Office. We offer an option to purchase shipping insurance which protects against any such circumstances should they occur.
RETURN POLICY
Prosourceonline guarantees this item to be free of defects. If for any reason the buyer would like to return this item, we offer a 7 day return policy on this item for either exchange or full refund from date item shows delivered by USPS (buyer is responsible for shipping costs). Beyond that period until 21 days if item is returned in original condition buyer will be issued a refund for original value of item minus 20% restocking fee (buyer is responsible for shipping costs). We will not accept any returns on this item after 21 days.
In order to avoid disappointment we recommend the buyer be certain that this item is compatible with the buyer's phone and the equipment serves the buyer's needs.
If you have any questions prior to purchase please contact us through Ebay messaging with any questions you may have we will gladly do our best to answer them.
Should you have any issues PLEASE contact us directly by Ebay messaging we will do our utmost to satisfy our customers. | |