policies

Shipping Policy:

We ship to US addresses only for most items from any of our available carriers.  Sorry, no P.O. Box deliveries.  SHIPMENTS TO CANADA MUST BE MADE VIA AN EMAIL REQUEST TO:
[email protected]    (ONLY SOME ITEMS CAN BE SHIPPED TO CANADA)

Tax: We do not charge sales tax on orders shipped out of state. If applicable, sales tax will be added to your order during Checkout.  Special conditions may apply to specific items.  Please read the detail page for your selected items.

Return Policy: We accept returns if authorized for defective merchandise.  Shipping damage claims must be made to the transportation service if you placed insurance on your package.   By choosing NOT to insure your package you understand that we are NOT responsible for any loss or damage to the package or its contents incurred during shipping.

CAUTION: Refused / Return To Sender - If you refuse an order or send the order back as return to sender, you will be charged both the original shipping fee as well as the cost of return shipping. No exceptions.

We value your feedback:  Please contact us with any questions or comments.

Contact:  [email protected]  Attn: Sales

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Privacy Policy:

We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

Information Collection & Use:

Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc..
We may offer our repeat customers a special discount via their email, and if they prefer not to receive our special discount they can reply to us and we will make sure we do not send them any discount offers in the future.

Security:

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.