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PoliciesTerms & Policies for Sterling Silver Jewelry Orders Payment Terms We only accept PayPal payments at this time. Order Processing and Fulfillment All orders are immediately processed and usually shipped the next business day; however, all orders are to be shipped from this location within 5 business days. Back orders No Back Orders. You will be refunded for any items that may be out of stock; however, we can contact you when the item is available. Insurance We do not offer shipping insurance; however, we guarantee that your item will arrive safely. If for some reason the order is damaged, we will gladly replace it. Damaged merchandise must be returned to us within 14 business days. If an order is lost (United States Packages Only), we will gladly replace it - confirmation that the order was never received will be confirmed only after 30 business days. Guarantee We guarantee that our merchandise is free of manufacturing defects. Please do not hesitate to contact us about any problem you may have with our products. Customer Satisfaction has been the backbone of our success. Return/Exchange Policy: We will replace the product(s) or issue refunds (shipping amount may not be included) if the product is delivered to you under one of these conditions:
Returns If the item was indeed shipped wrong or defective, you can return it to us for refund or exchange. When returning an item, please include your Name, Order Number, and Item Number. All returns will be inspected prior to a refund or exchange. Terms & Policies for Personalized Items Customer Care Tab's Online Boutique & More prides itself on excellent customer service and product quality. Each item is hand inspected for quality prior to being shipped to you. Support can be reached to answer any questions or concerns via Facebook e-mail or at t[email protected]. Customer Care is available between the hours of 8 a.m. and 5:30 p.m. Central Standard Time.
Order Processing and Fulfillment/Placing a Personalized Gift Order
Please Note: Jewelry, Printed Candle and Favor orders will ship separately from Engravable Gift and General Gift Orders. Change Fee ($25.00) Once your order is submitted, it will be considered 'in processing'. Changes to your order will incur a change fee of $25.00 per order as we process our orders very quickly. Changes include but are not limited to personalization, product, address, ship type, added fees, product additions, gift messages, etc. Changes submitted via email will be made and charged without notice. Rush Shipping on Personalized Items (RUSH fee $15.00) If you are in need of a product
fast, we can to place a RUSH on the order for a fee of $15.00. With a rush
order your Engravable/General Gift Order will ship within 24 business hours and
your Candle or Favor order will ship within 3 business days of order receipt if
the request and fee are received by 2 p.m. CST. If you put RUSH on your order,
your order will be expedited and you WILL have to pay the fee first. RUSH will
expedite processing time only. Engraving and Font Information Items will be engraved exactly as
requested including upper and lower case letters. Please enter and review your
personalization carefully. All personalization is done in the font style as
pictured. We do not make font changes. Here are some guidelines for
personalization: Enter personalization as you would like it to appear with
capital letters, lower case letters, numbers, punctuation and characters such
as &, @, " or *. Do not type in all capital letters or all lower case
letters unless that is how you want the item to appear. Please refer to the
product image for a sample of the personalization, font name, style type as
well as line and character limits and product dimensions. Classic Monogramming If you would like a classic
Monogram, please clearly specify "Monogram" on each item to be
monogrammed. Then provide the initials in this order: First name
initial, Last name initial, Middle name initial. We will NOT
change the order of the initials submitted. We will produce the MONOGRAM
exactly as you have entered/written it in the font shown for the item ordered. Example
The classic monogram for John Allen Magnuson would be JMA. Payment Terms Tab's Online Boutique only accepts
PayPal at this time. 100% Satisfaction Guarantee and Exchange Policy for Personalized Items We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Our guarantee includes exchanges only. No refunds are available on personalized items. PERSONALIZED merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged for any reason after the event date, regardless if they are defective or damaged, as we cannot be responsible for the use of the merchandise. Items without personalization may incur a restocking fee. We will gladly reimburse return shipment costs of authorized exchanges/returns (non-personalized merchandise returned for credit will not qualify for shipping reimbursement). Express shipping costs will not be reimbursed, only ground services will be reimbursed. We will pay to ship authorized replacements via UPS ground service only. Please place your gift order at least 3 weeks prior to event date as this will help alleviate *Rush-shipping charges. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 10 business days of delivery date No Exceptions. All merchandise returns/exchanges must have an RA NUMBER. To obtain a RA# (return authorization number), follow these simple steps:
Returned Package/Order Fees Often orders are returned for a bad address, customer refusal or other miscellaneous reasons. In these situations, fees are often assessed directly from the shipper and are therefore passed along to you. We will handle as follows:
Terms & Policies for Fashion Merchandise Shipping Policy Shipping Time -- Most orders
received before 4:00PM will ship the same day, provided the product ordered is
in stock. Most orders received after 4:00 PM will ship the next business day.
Orders are not processed or shipped on Saturday or Sunday, except by prior
arrangement. We cannot guarantee when an order
will arrive. You can track your shipment in PayPal. Consider any shipping
or transit time offered to you by other parties only as an estimate. We
encourage you to order in a timely fashion to avoid delays caused by shipping
or product availability. We will ship your product as it
becomes available. Usually, products ship the same day if ordered by
5:00PM , or by the next business day if your order is received after this
time and for orders received on Saturday, Sunday or any major holiday. However,
there may be times when the product you have ordered is out-of-stock which will
delay fulfilling your order. We will keep you informed of any products that you
have ordered that are out-of-stock and unavailable for immediate shipment. You
may cancel your order at any time prior to shipping. We only
accept PayPal at this time. Taxes Our Store shall automatically charge
and withhold the applicable sales tax for orders to be delivered to addresses
within the same state. For orders shipped to other states, you are solely
responsible for all sales taxes or other taxes. Typographical Errors In the event a product is listed at
an incorrect price due to typographical error or error in pricing information
received from our suppliers, Our Store shall have the right to refuse or cancel
any orders placed for product listed at the incorrect price. Our Store
shall have the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If your credit card has
already been charged for the purchase and your order is canceled, Our
Store shall immediately issue a credit to your credit card account in the
amount of the incorrect price. We will gladly accept the return of
products that are defective due to defects in manufacturing and/or workmanship
for 30 days from the date of purchase. Fulfillment mistakes that we make
resulting in the shipment of incorrect product to you will also be accepted for
return 30 days from the date of purchase. Return and Exchange Policies Return and Exchange Policies for Body Shapers Federal Health Regulations dictate that “INTIMATE GARMENTS cannot be returned”. This is for your health and safety. Would you want an intimate garment that someone else has worn? Our return policy enforces the Law. As a result body-shaper clothing cannot be returned, as it is NOT REFUNDABLE. We grant our customers with 12 (TWELVE) BUSINESS HOURS to make corrections to their order. If you are not sure you are choosing the garment that will meet your needs, manufacture expectations, or proper size please email your inquiry to [email protected]; we will respond in a prompt manner and in writing to avoid misunderstandings. Once again, by Law the return of body shapers is not allowed, so please take advantage of this assistance option particularly in situations like postpartum, post-surgery, or similar when standard body measurements are not applicable. We want to ensure you have a pleasant experience while and after shopping with us. In the extremely rare event we do not manufacture the special size you require or some other exceptional situation we may process an item exchange or a partial refund of your money after Federal Law protocols. Return for exchange requires that you send along with the garment a check or money order in the amount of $8.00. This amount covers, in case of exchange, the postage plus insurance and signature confirmation to be paid for the shipping of the replacement item. Final Sales
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