Welcome to thaietcgroup store. Should you have any questions or concerns about the items listed or for bulk orders and great discounts please don't hesitate to contact us. Thank you for your interest. Please read and agree the shipping policy and timeframe before purchasing                                                                                                                            Scar Esthetique® is a modern advancement in skin care of scars which effective on surgical and traumatic scars, burns, acne scars hypertrophic and keloid scars. With the lastest technology in skin renewal : OxyPeptideTM oxygenates and promotes cell renewal, key benefits lead to dramatically younger, smoother skin by stimulating skin cell turnover by 25% in just 2 weeks, promote respiration and oxygenation of skin cells and visibly reduced wrinkles and overall sign of againg. Echoderm TM is the new topical delivery system to improve effectiveness of our product and optimal absorb of active ingredients into the 3rd layer of the skin. Scar Esthetique® can help soften and smoothen the scar and limit scar growth and size. By flattening. Softening and blending the scar with surrounding healthy skin, make your scar far less noticeable. Scar Esthetique® can also lessen redness surrounding the scar, reduce the discomfort of itching that can occur along the scar lines and help maintain the skin’s moisture balance and elasticity of adjacent skin. Scar Esthetique® can be effective and have benefits on fresh and old scars. For fresh scars, Scar Esthetique® should only be applied after wounds have fully closed.  Description : Scar Esthetique cream for post surgery Condition : Brand new, sealed, never open Size : 4 grams  Quantity :  1 item Directions: Apply Scar Esthetique® Cream 3-4 times daily over your scar. Results can take as little as 72 hours up to 3 months. Ingredients: Onion Extract, Dimethicone, OxyPeptide, Palmitoyl Oligopeptide, Palmitoyl Tetrapeptide-3, Squalane, Tocopherol Acetate, Algae Extract, Arnica Extract, Ascorbyl Palmitate, Beta Carotine, Shea Butter, Coenzyme Q10, Retinyl Palmitate (Vitamin A), Pycnogenol, Copper Peptide, Grape Seed Extract, Allantoin, Bisabolol, Chitosan, Cholecalciferol (Vitamin D), Seaweed Extract, Calendula Extract, Comfrey, Lecithin, Ascorbic Acid (Vitamin C)               Questions :   Answers : 1) When will you ship out my package ?   After we receive the payment, please allow 24-48 hours to process your package before it gets shipped out. About 90% of the packages get ship out within 24 hours or the same day. 2)Does shipping come with a tracking number ?   No, it does not come with a tracking number. Should you require tracking number please add $3 USD. Please email us before  placing your order so we can send you an invoice. 3)Why does it take so long for me to receive the package ?   We try our best to ship out the package as soon as payment is received. However, when it comes to Customs and the Post office we have no control over that. It takes about 1-2 days to get processed before it leaves the country and from there it takes about another 1-2 days to arrive to your country and then waits to be processed by your country's Port and Customs and then the Post office. Shipping time varies from country so please check the shipping detail chart. 4) What if the item received is not as described / damaged/Lost? The first thing to do is please contact us directly. We will try to respond to all inquiries within 24 hours. International packages are subject to Customs inspection. Please contact us before any negative feedback is given. 5) What if I am interested in an item that you don't have in your store ?   We can get pretty much anything here in Thailand. Please contact us via Ebay and we will see if we can find what you're looking for. We are adding new products every week. Shipping is through Thailandpost non-registered airmail. It does not come with a tracking number. Should you need a TRACKING NUMBER, PLEASE ADD $3 USD to your order. We ship all items within 24 hours after payment has been received ( unless it is a holiday). Shipping can take anywhere from 10-30 business days depending on the destination. Should you require EMS service, it is available worldwide but shipping charges will be extra. Insurance is $2.00 extra for each item. Countries: Estimated Delivery Time: Handling time: USA,CANADA 15-21 business days 1-2 days UK, EUROPE (MOST PARTS) 15-21 business days 1-2 days ITALY & SPAIN 15-30 business days 1-2 days AUSTRALIA, ASIA 15-21 business days 1-2 days RUSSIA, BRAZIL, GERMANY,ITALY 4-6 weeks depending on Customs 1-2 day All items sold are brand new and sealed. They are from top of the line supermarkets and high end department stores here in Thailand. You are buying what you see in the pictures and the description is to the best of our knowledge. We offer a full refund should the wrong product is sent though we will try to prevent any mishap after the product is received back or we can send you the correct item at no additional charge.  Please note:   Picture may not display the actual size as colors may vary.  Actual product packaging and ingredients may be slightly different than what is shown. We strive for customer satisfaction. Should there be any unforeseen problems please contact us and we will try our best to resolve it before any feedback is exchanged.

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