SHIPPING POLICIES
Domestic Shipping
All domestic orders will ship within 24hrs of cleared payment. Most items ship USPS Priority(14oz and up) or First Class Parcel(13oz or less). We will use UPS as well when necessary or offered within the listing.
Tracking # will be available on the eBay and/or PayPal transaction details page within 48hrs of payment. You should also receive the tracking automatically from eBay/PayPal but the automated system is not always reliable. For best tracking results it is best to enter your # directly on the USPS or UPS website.
We are proud to ship items to members of our military (APO/FPO addresses) via USPS Priority. Arrival times will vary.
FEEDBACK NOTE
Please keep in mind when entering your feedback ratings that WE DO NOT PROFIT from shipping charges. We have no control of ship costs and ratings should not be based on the costs set forth by USPS and UPS. If you feel our shipping charges are unreasonable we ask you please not make the purchase. When we receive low ratings for "Shipping Charges" our eBay fees increase which will drive up the cost of our products.
ALTERNATE SHIPPING ADDRESSES
If shipping to an alternate address you must enter this at checkout. For insurance reasons we cannot change the shipping address manually after payment is complete
Combined Shipping
We will always combine orders and discount shipping when paid on the same invoice ONLY. For combined orders simply "Commit to Buy" all items you want before paying or add items to the shopping cart. The eBay calculators will automatically discount the shipping for you. If you feel the combined shipping is not correct please contact us before paying and we will revise the invoice if necessary.
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International Shipping
Here at East Coast Xtreme we offer worldwide shipping on all of our products. While we are sensitive to the high cost of international shipping we cannot offer the First Class Mail International service. This service does not offer certificate of mailing, delivery confirmation, or insurance and both us as a seller and you as a buyer are not protected.
We at East Coast Xtreme are sensitive to the high cost of International shipping and will offer the Flat Rate Envelope service for select items, however, this service is not covered if lost or damaged. It is always recommended that you use the Priority Mail Package service for your protection as a buyer.
*Both services estimate delivery at 6 - 10 days, however, delivery times will depend on customs. Most of our shipments have been delivered within the estimated time but it is not unusual for a package to take 2-3 weeks (and sometimes longer) to arrive due to customs delays. We will ALWAYS process and ship your items within 1-2 "business" days of cleared payment but there is nothing we can do to speed packages through the customs process. USPS tracking info is not the best so please be patient.
Tracking # will be available on the eBay and/or PayPal transaction details page. You should also receive the tracking automatically from eBay/PayPal but the automated system is not always reliable. For best tracking results it is best to enter your # directly on the USPS website.
If your package does not arrive within 3-4 weeks please
contact us immediately. Always include detailed transaction information when contacting us.
International Buyer Requirements
Address must be confirmed
Buyer is responsible for duties, import, and/or customs fees. Every country is different and we have no way to calculate or include these fees. Please check with your local postal or customs office for information.
International Services Offered
USPS Priority Mail Flat Rate Envelope and Small Flat Rate Box
Includes certificate of mailing (required)
Up to 4lbs (items must fit without altering)
*6 - 10 day delivery
USPS Priority Mail Package
Includes certificate of mailing (required) and insurance (recommended)
*6 - 10 day delivery
USPS First Class Mail International
We may offer this service on low cost items such as body jewelry or stickers however this service does not offer tracking or delivery confirmation and is not covered if lost in transit.
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SHIPPING FEES INCLUDE:
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Postage
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Packing and handling
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Packing materials (boxes, tape, labels, Ink, paper, etc..)
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PayPal fees
Calculate International shipping within ALL listings for individual items. This calculation is based on item weight and ship location and will represent the actual price to ship your item. For maximum savings on combined purchases please contact us for rates or wait till you receive the final invoice before making payment.
FEEDBACK NOTE
Please keep in mind when entering your feedback ratings that WE DO NOT PROFIT from shipping charges. We have no control of ship costs and ratings should not be based on the costs set forth by USPS. If you feel our shipping charges are unreasonable we ask you please not make the purchase. When we receive low ratings for "Shipping Charges" our eBay fees increase which will drive up the cost of our products.
ALTERNATE SHIPPING ADDRESSES
If shipping to an alternate address you must enter this at checkout. For insurance reasons we cannot change the shipping address manually after payment is complete