Policies:
Payment Methods: We prefer you to use PayPal when paying for your winning auction and or store items. All payments expected no later than 7 days past the Auction /Buy It Now ending date, if for some unforeseen reason you can not meet these requirements feel free to email me at [email protected] . If I do not receive correspondence from you after the mentioned 7 days I will file an unpaid item dispute.
Shipping:
Each item sold is carefully hand package by me, Jessica (the artist)...
For Domestic: I use USPS Priority Mail flat rate Small (4.95USD), Medium(10.70USD), or Large(14.50USD) boxes depending on the size of the order. I ship 6 days a week, usually with 24 hours after receipt of payment unless I am busy creating more artwork =o). I will be happy to combine shipping, just let me know when you're done shopping and I'll send you an invoice with the discounted shipping and combined price **please note: combined shipping charges may vary depending upon size of order and which flat rate box is required. Shipping insurance is not required, if you do want insurance please inform me immediately via EBay or at [email protected].
International Shipping: I use Priority Mail flat rate International shipping service which is available worldwide, some pricing can be found here http://www.usps.com/prices/priority-mail-international-prices.htm . Please email me for exact International Shipping charges n fees at [email protected] **Please contact your local post office for restrictions and guidelines.
Refunds: All returns must be made within 14 days of receiving the item, (item can be sent back using the same box it was received in.) After we receive the item *without damages* a full Money Back refund will be issued, without a restocking fee:) Please contact me with any questions or concerns before leaving a negative feedback [email protected] |