1. All customers must
contact us via email within 14 days if an event
should occur. Please fill it out as completely as
possible and send the form along with the returned
package back to us.
2.
In spite of the issue, customer’s item must be
returned to our facility at the buyers shipping
expense. If we receive an item without the item
number your claim will not by process.
3. Upon receipt of
the item and completions of our inspection, a refund
or replacement will be processed. If the order is
found to be defective, we can either grant a full
refund (Credit Card, Paypal, or check), or a
replacement with no additional cost. If the order is
not found to be defective and we grant a refund, 80%
of your original payment. Our warranty does not
apply to products that have been misused, modified,
repaired or abused by anyone. Xtremepower (inc)
Products reserves the right as final authority on
whether the products should be replaced or refunded.
4. will not
be liable for any incidental, indirect,
consequential, or damages of any nature arising from
the sale of the product.
ATTN: We
would appreciate it if you could leave us positive
feedback as well. If for any reason a problem should
arise, please contact us prior to leaving feedback
and we will gladly assist you.
