User survey for a desktop client tool

Questions marked with a * are required.

*1.

What desktop client are you using to manage your online business today?

Vendio SM Pro

Vendio Desktop (formerly Andale Lister Pro)

None of the above

*2.

What is your PRIMARY reason for using a desktop client to manage your business?

Faster using desktop client than doing them online

Enables tasks done in bulk (edits, launches, images, etc.)

Can do tasks while not connected to the Internet

Can have multiple clients connected to a local SQL server

Need desktop client features that are not available online

*3.

How important are the above considerations for using a desktop client on a scale of 1-5 (where 1=least and 5=most)?

1 2 3 4 5

Faster using desktop client than doing them online

Enables tasks done in bulk (edits, launches, images, etc.)

Can do tasks while not connected to the Internet

Can have multiple clients connected to a local SQL server

Need desktop client features that are not available online

*4.

Does your business require you to create & manage listings offline (when you're not connected to the Internet)?

Yes

No

*5.

What kind of Internet connection do you have currently?

Broadband (DSL/Cable/etc.)

Dialup

*6.

What tasks do you use your desktop client for? (Please check all tasks that apply)

Uploading/Managing images

Launching listings

Post-sales processing

None of the above

*7.

Do you have any employees for your eBay business?

Yes

No

*8.

Do you have a need for employee access control for sensitive business data (e.g., sales & profits) or for various aspects of your business (image capture, listing creation, shipping, etc.)?

Yes

No

*9.

What 3rd party software integration requirements do you have currently that requires a desktop client?

Quickbook accounting software

Shipping software for USPS, Fedex, UPS

Custom inventory management software

Custom sales/order management software

Others

None

*10.

Are you currently using MS Access as your database?

Yes

No

11.

What would you most like to see as part of a new desktop client application?

12.

If you're a current SMPro or Vendio Desktop user, what are your favorite parts of the Desktop application today? (Please include the version number if you know it)