bdgates
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posted on November 18, 2001 08:34:26 AM new
I have been suspended for sending this message. I have nearly two hundred emails from other buyers that support me and are writing ebay at [email protected] on my behalf. Ebay seems only interested in the commissions. Do a search for "ebay and fraud"
You recently placed a bid with this seller. His user name is Asenashop. I am sending this to warn you about the several complaints against him.
I have to be fair that he has many positives, but you should see some of the email he has sent me. I have offered him three solutions to resolve this.
I am trying to be fair, but profanities and not good business!
Check out his feedback comments, there are many others that have had
trouble with him.
I just wanted to warn you I have filed a Fraud report on this seller (report number 2000198298) and he has sent me many emails using profanity. I have offered many solutions to resolve my complaint, but he is recalcitrant. Make sure you look at his complaints in his profile. I have paid for the item in full and it has not been shipped. He refuses to cooperate at all. Please feel free to contact me for any copies of email.
Please note he also has many negative comments on Yahoo auction!
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tomyou
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posted on November 18, 2001 08:43:51 AM new
You won't like my response but that is clearly spam and I can easily see why you are suspended. I also looked over his feedback and it doesn't appear to be very bad. Perhaps if it was all negs they would have gave you a warning but he has a VERY high percentage rating so it simply makes you look like a ranting dissatisifed customer. Could be his fault could be yours but launching a negative e-mail campaign is against the terms of use. Sorry but thats just my opinon. I wish you well in the future
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dman3
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posted on November 18, 2001 08:50:15 AM new
its also auction interferance !!!!!
http://www.Dman-N-Company.com
Email [email protected]
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kyms
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posted on November 18, 2001 08:56:54 AM new
That seller looks good to me.. I'd have no problem buying from them. What exactly do you mean by the fees thing? Did you ask them to make the customs form out to say "Gift"?
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imabrit
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posted on November 18, 2001 09:56:21 AM new
As a bidder who has been on ebaY since 1997 I would have no problem bidding on this guys items.
His feedback is fine and the negatives in most cases do not seem to be justified.
Over 400 feedbacks in the last month just about all good.Give the guy a break.
But I can see why you where suspended for auction interference.This is a NO NO for any reason on ebaY.
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outoftheblue
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posted on November 18, 2001 10:16:53 AM new
What exactly is the complaint? Brokerage Fees?
From what I can see, this seller has very few problems. Your letter was an unwaranted case of auction interference.
[ edited by outoftheblue on Nov 18, 2001 10:22 AM ]
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wowwow85
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posted on November 18, 2001 10:53:02 AM new
it is easy for individual ebay memebers to forget that when we register with ebay,we agree to comply with ebay rules-interfering,interupting ebay operations is ground for suspense.
go back and read the agreement.
where did you find time to email so many people,some of them are his loyal customers,his friends and worse,his other user id.
i hope this is temporary and you will get reinstated soon.
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wowwow85
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posted on November 18, 2001 10:53:03 AM new
it is easy for individual ebay memebers to forget that when we register with ebay,we agree to comply with ebay rules-interfering,interupting ebay operations is ground for suspense.
go back and read the agreement.
where did you find time to email so many people,some of them are his loyal customers,his friends and worse,his other user id.
i hope this is temporary and you will get reinstated soon.
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asenashop
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posted on November 18, 2001 01:10:30 PM new
Hi everyone...
EBAY
NEW Linksys Cable/DSL& Voice Router BEFN2PS4
Item # 1278798155
winner bdgates
Item had been shipped with UPS Tracking #1ZV9X8886850361323
and refused because of the Canadian custom fee.
The item is back and waiting for shipping cost.
More info please call or email me.
Thank You
847-692-2292
[email protected]
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tomyou
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posted on November 18, 2001 02:04:50 PM new
Glad to hear from you , hope this didn't cost you to much business. Actually in my case it got me to looking at your auctions. I wouldn't have any problem bidding on your merchandise. I , olong with the others here, had guessed they didn't want to pay customs and was bitter and thought for some reason you should absord everything. Lots of luck 
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wowwow85
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posted on November 18, 2001 02:26:47 PM new
WOW ,now what??
try and try again??
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ahc3
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posted on November 18, 2001 08:31:32 PM new
bdgates - Next time you see an auction that says US Bidders Only, it is because of bidders like you that many sellers don't want international shipments.
Customs and brokerage fees are beyond the control of the seller. I (and many others) would have no problem buying from this seller.
Ebay was correct in suspending you.
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captian23
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posted on November 18, 2001 10:42:05 PM new
You have got to be kidding me. Any additional fees imposed by any party are not the responaibilty of the seller. He is supposed to pay for YOU bidding on the item? Why don't you learn a little bit before you start slandering people. The seller did everything required of him. He put the item up for auction and sent it when he recieved payment. If you buy a new car for a dollar and ship it to Canada do you expect to only pay a dollar worth of custom fees? It is *** hole buyers like you that make selling difficult and give a bad name to all good customers!
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vvalhalla
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posted on November 19, 2001 05:34:42 AM new
UPS adds on a brokerage fee above and beyond customs. Not sure of the amount but it is as I understand it very high. I'd wager that UPS "brokerage fee" is the stink in this dead fish.
dendude
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RB
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posted on November 19, 2001 05:52:56 AM new
UPS graft starts at $30.00 plus tax. That's the minumum charged for any item, even a 10 cent sports card. This would only be the responsibility of the seller if the seller chose to ship via UPS after agreeing not to. That happened to me and the seller still hasn't made good.
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wowwow85
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posted on November 19, 2001 06:28:28 AM new
it is work for the shipper to take your item through customs.if the items is not properly labeled,it is extra work for them.
most shippers have customs brokers by the customs office to perform such tasks-dhl,federal express,ups.
the fee is there,depends on how they configurate it,some are buried in the shipping fee.
usps charges 5.00 to collect the customs duty from you
if you use a freight forwarding company,the fee is higher.
dont forget sometimes there is storage fee if it does not clear customs due to delay which could be caused by the sender or nature of the item.
in some countries such as china,there is also an EXPORT TAX when goods leave the country,international buyers in cyberspace need to check all the details before buying.
there are also cases certain items are prohibited from leaving the country such as antiques of historical and cultural values.
local retailers markup their merchandise according to the cost of the merchandise plus the expenses of importing plus a piece of the fixed overhead of maintaining a store.so if you spot an item much cheaper overseas than in your own country,sometimes the discrepancy is due to the expenses related to bringing the goods into the country.
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dejapooh
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posted on November 19, 2001 07:57:54 AM new
Well BDGATES, What do you think of what was said here?
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ahc3
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posted on November 19, 2001 11:46:11 PM new
The auction terms are quite clear:
Shipping & Handling
In US (except AK,HI,PR,APO,FPO)
FREE SHIPPING
AK,HI,PR,APO,FPO
$5.00
Canada
$40.00
Europe
$40.00
Other
$50.00
Also, it states:
Shipping method is UPS Ground unless otherwise stated.
We are not responsible for custom charges of international shippings.
There is no combo shipping.
Sounds like the buyer did not read the terms. It is strictly the buyer's responsibility to be aware of any taxes or surcharges they may have because of international shipping. I also have heard that UPS is ridiculous for international shipping, but if I lived in a different country, I would make sure the packages were not shipped by UPS, and not bid in an auction where it says that the item WILL be shipped via UPS
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tfi
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posted on November 20, 2001 10:02:07 AM new
My solution to buyers like BDGates is just simply not to ship to Canada. I don't make enough on most of what I sell to screw with Customs. I've been in business for over 9 years and I can say that shipping internationally has been the biggest headache in the two or three instances where I tried to help someone.
If you can't read the terms, don't bother to bid... if you do bid, don't be mad at what you agreed to.
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RB
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posted on November 20, 2001 10:06:45 AM new
I'm curious to know what would cost $5.00 to mail to AK,HI,PR,APO,FPO, yet $40.00 to mail to Canada. If this doesn't include the UPS graft, this seller does not deserve any business from us Canadians. S/he is obviously trying to rip off non-US buyers, only s/he has big enough balls to actually admit this in the listing
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RB
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posted on November 20, 2001 10:18:16 AM new
Now, I'm confused, but not as much as "ahc3" seems to be!
According to my screen, when I bring up this item, it says this under S&H:
In US (except AK,HI,PR) $10.00
AK,HI,PR $15.00
Canada $20.00
Europe $40.00
Other $50.00
This is much more reasonable and I retract my comment about the seller. "ahc3", OTOH, needs a head shake
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ahc3
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posted on November 20, 2001 10:28:46 AM new
RB,
I was looking at a different auction by the same seller for their policies, and was looking at:
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1298541114
or, item # 1298541114
On this particular auction, Canada shipping was $40
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trai
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posted on November 20, 2001 10:29:04 AM new
"shipping internationally has been the biggest headache in the two or three instances where I tried to help someone."
The above statement I find strange. I find my overseas bidders to be great. They know about higher shipping costs and duty's.
To paint them all with the same brush is wrong. I was reading on the uk board where they were saying the same thing about u.s. bidders who do not read.
However I do agree in this case that bdgates is in the wrong.
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wowwow85
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posted on November 20, 2001 12:01:34 PM new
the buyer complained of foul language used in email correspondence,that could prompt her to email 200 plus past bidders and get herself into trouble with ebay?
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bdgates
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posted on November 20, 2001 12:28:03 PM new
Well I see this has generated a lot of interest. Obviously none of you have been burned in the past. As for your knowledge of geography, the is no ocean between the US and Canada, Canada is not "Overseas"
Here are direcet guotes from Asenashop
I HAVE BEEN CHARGED TWICE ALREADY BECAUSE OF THE RETURN. PAY THE #*!@ SHIPPING AND GET THE ITEM BACK TO YOU.
I AM A GOLD MEMBER OF EBAY. I ALREADY COMPLAINED IT. AND ALSO I EMAILED TO YOUR FOUR OF THE GOVERNMENTAL PLACES THAT YOU ARE REFUSING THE CUSTOM CHARGES.
YOU WILL DEAL WITH YOUR OWN NOW. GOOD LUCK
Do not worry idiot. You will get to. YOU GUYS ARE THE WORST (CANADIAN) ONE {YOU GUSY ARE NEVER EVER COMPLAIN THE BUY PRICE BUT THE CUSTOM FEES. #*!@ YOU ALLLLLLL
Nice huh, would you like to be burned and get this foul language too. The guy overdeclared the value. UPS based their charges on his false declaration. Asenashop will not produce the original declaration.
Ebay is impoten and only interested in commissions.
B Gates
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bdgates
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posted on November 20, 2001 12:32:57 PM new
By the way
SPAM is unsolicited COMMERCIAL email as specified by the State of Illinois Statues. My email in non comercial and in fact I point out his many positive.
Extortion is the repeated request for addition funds above and beyond an original contract.
A false and inflated declaration with UPS would allow him to make a larger insurance claim or get a bigger rebate from UPS.
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bdgates
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posted on November 20, 2001 12:34:41 PM new
Dear Bruce Gates:
Thank you for your letter your experience with fraud artists using Internet auction web sites.
As you may know, over the last few years Internet auction web sites have experienced phenomenal growth. Internet auction web sites facilitate communications between would-be buyers and sellers of goods and services. Sellers use auction web sites to offer goods and services for sale using an auction format. Auctions are conducted on the web sites with would-be-buyers bidding by sending electronic mail to the web sites. At the conclusion of the auction, buyers and sellers typically communicate by electronic mail about the terms of payment and the delivery and then complete their transaction through the U.S. mail. Thus, auction web sites provide consumers all over the country, and indeed all over the world, with the ability to buy and sell goods in the auction format.
Unfortunately, in cyberspace it is difficult for consumers to distinguish a legitimate seller from a fraud artist. Typically, buyers using Internet auctions never meet the sellers offering the goods and have no means of verifying the existence or quality of the goods being offered for sale. As a result, as the use of Internet auctions has grown, reports of Internet auction fraud have also grown.
The Federal Trade Commission (FTC) is working with other law enforcement authorities and with various Internet auction web site operators to combat Internet auction fraud. A number of the larger sites auction web sites have begun to adopt consumer protection measures. Additionally, civil and criminal law enforcement authorities in the United States and Canada have committed to investigating and bringing cases against fraudulent sellers using Internet auction web sites. The FTC is assisting other law enforcement authorities by providing them with complaints from our Consumer Sentinel database and with training and other technical support. We strongly suggest that consumers who have experienced Internet auction fraud file complaints with (1) the FTC -- using our web page complaint form at www.ftc.gov; (2) local law enforcement in the area where the seller in question lives or accepted payment; and (3) with the auction web site that facilitated the transaction. Consumer complaints are crucial to putting a stop to ongoing fraud.
The FTC has also published a tip sheet for consumers detailing the risks of using Internet auction web sites to purchase goods which is available on our web site. The FTC strongly recommends that consumers use credit cards to pay for goods purchased through Internet auction web sites. When dealing with sellers who do not accept credit card payments, we urge consumers to consider using an escrow service or paying cash on delivery COD.
We appreciate you bringing your concern to our attention. Letters from
consumers such as you provide valuable information that is frequently used to develop or support Commission enforcement initiatives. I should also note that more than 150 consumer and business education brochures and other materials are available online in the FTC Consumer Line and FTC Business Line sections of our Home Page, located at HTTP://WWW.FTC.GOV.
We hope that you will find the above information helpful in addressing your problem. We appreciate your interest in this matter. Please let us know whenever we can be of service.
Sincerely,
Consumer Response Center
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imabrit
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posted on November 20, 2001 12:48:35 PM new
bdgates.
I agree it does appear that the seller does have unusually high shipping costs but at least they are posted.
I have sent items to just about every country imaginable.I would not send through UPS because of the brokerage fees.
However on many occasions I have gotten items from Europe that have gone Fed ex or Ups and have had to pay those fees.
I do not complain to the origional seller as they have no control over those.
However I do disagree with the suggestions of this statement that by your tone you feel Canada is not an International transaction.
"As for your knowledge of geography, the is no ocean between the US and Canada, Canada is not "Overseas"
It may not be over seas however it is treated the same way as an overseas transaction.It is an International transaction.
As the last I checked it had not been absorbed by the USA as an additional State.
Though I am not exactly sure what your complaint about this sellers is.Is it the brokerage fee?
As to the foul language I agree it is not very profesional.But at this point we are only hearing one side of the story and even that is not too clear.
Adrian
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sweetpotato
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posted on November 20, 2001 01:00:00 PM new
I HAVE BEEN CHARGED TWICE ALREADY BECAUSE OF THE RETURN. PAY THE #*!@ SHIPPING AND GET THE ITEM BACK TO YOU.
bdgates - Am I correct in thinking that is an excerpt from YOUR email and the one below it is the Seller replying? Since you accuse the Seller of sending you profanity filled emails, I am curious what #*!@ substitutes for in yours?
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bdgates
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posted on November 20, 2001 01:07:01 PM new
The original complaint is Asenashop overdeclared the value of my purchase to UPS. They in turn based their borkerage fees and the applicable taxes on the false declaration
<br />
<br />
It is very simple! UPS goes by what the shipper, Asenashop, puts on the declaration!
<br />
<br />
There is NO CUSTOMS duty involved as computer equipment is duty free under NAFTA.
<br />
<br />
On my auction he listed the fees to Canada as $20.00 which I accepted and paid. I am prepared to pay a brokerage fee and sales tax, but not an INFLATED fee based on a false declaration!
<br />
<br />
I am still prpared to pay the brokerage fee and taxes based on a CORRECT declaration, but he refuses to ship. He has also refuse to ship to an address less than 10 miles from him and I have offered to pay the IL state tax. He has also refused to refund my payment.
<br />
<br />
He is as ebay would say a non performing seller and US Postal Service and the State of Illinois considers non delivery as theft.
<br />
<br />
He has done this before and he has many negatives on Yahoo auctions.
<br />
<br />
The brutal truth is people put the most glowing comments in feedback in order to boost their own feedback. Most feedback comments are pointlesss<br />
[ edited by bdgates on Nov 20, 2001 01:11 PM ]
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