posted on June 7, 2003 06:54:33 AM newI do think she bears the burden of proving she mailed it
Absolutely not!
You got in trouble here because you are an inexperienced seller yourself who makes lots of assumptions.
I ship literally tens of thousands of first class packages every year. Until recently, I did this without any "proof of mailing" at all. I am not obligated to prove that I mailed something.
the DC would have been proof.
Not eDC, which I use and which some people apparently think your seller should have used because it is "free". It doesn't prove a durned thing about mailing. Anyone can generate an eDC label. Doesn't mean they actually dropped the package into the mail.
--
California voters: Be a part of the first-ever successful gubernatorial recall! Defy media pundits! $21 million of our money is going down the tubes daily because of our incompetent corrupt governor. Visit http://www.recallgraydavis.com to download your recall petition.
posted on June 7, 2003 11:03:49 AM new
This is a rare statement...I have to disagree with you Fluffy. When a seller accepts paypal the burden of proof for mailing is on the seller.
She did not get into trouble, because she was an inexperienced seller. She did not get into any trouble at all. The seller was in hot water. All the buyer needed to do was complain to paypal to get her money back. If she were dishonest she could have gotten the money and the shoes also. Anyone with over 900 positives for buying has a fair idea of how to get on with sellers.
I don't think the sellers scale was off at all. I think the seller tried to take advantage of someone and she got called out on it. The only assumption this buyer made is that she would get what she paid for with the postage charges.
I am willing to bet that she never sees a refund for the shipping overcharge either.
posted on June 7, 2003 12:02:30 PM new
I could see the sellers position if she had charged exact postage. She charged enough for the .55 delivery confirmation to be included.
The thing that turned me against this seller is after the buyer's inquiry about a tracking number the seller responds with You haven't got them yet? You did not want Ins. & tracking # on these. She knew at that point that she had charged more than what was stated in her auctions. She was pretty nervy making it seem as if the buyer did not pay her enough for tracking and insurance.
I suspect the buyer knew all along that she had paid enough for confirmation, she just didn't want the situation to get out of hand.
The other thing that floored me is the seller attacking the shipping charges in the buyer's auctions. $9.50 is not out of line for shoes shipped UPS in new boxes. $8.00 is reasonable for shoes shipped priority. No matter what her charges, she states them in her auction and sticks to them. This seller did not stick to her stated charges. If the buyer had paid the $1.75 for insurance along with the $9.90 the charges would have been $11.65. That is one of the highest shipping charges for a pair of average weight shoes I have ever seen.
I also don't understand why insurance would be $1.75. I get the impression the item was under $50. Actual insurance is $1.30. I believe the buyer when she says the seller did not mention tracking when she offered insurance for that amount.
I would love to have this buyer as a customer. I would also bid on her auctions.
