posted on July 14, 2003 04:18:54 PM new
Obviously, the point is that Fluffy is full of it. You claimed that the rep from Ebay lied, yet your only support is that you don't put any stock into feedback.
Fluffy, if you feel compelled to give your two cents worth, at least spare us the angst that you feel towards everything in the universe. Perhaps you would feel more comfortable joining a MENSA forum. At least there you won't feel so out of place among "higher intellectuals". lol.
posted on July 14, 2003 07:01:47 PM new
lol. that is funny fluffy. you got a neg for your attitude. hmmm. i guess you are like this with everyone. they have professionals who can help treat your inflictions.
by the way, i found this in the ebay rules for suspension, which I believe is what you managed to refer to after I uncovered it under all of your snide remarks.
"eBay may give special consideration to remove feedback upon request from members if the listing ended before the member was suspended, but the feedback was left after we reinstated the member."
The phrase, "eBay may give" is obviously ambiguous, and must be done on an individual basis.
posted on July 16, 2003 04:14:01 AM new
yes, feedback can be removed as originally stated ~ just did it again last week ~ copy of the info below, sent through 'regular' channels (NOT to PowerSellers, NOT bothering anyone on the phone). This specific removal was for a neutral, but I have had negs removed before as well.
Subj: Re: FR91000 Your recent email to eBay's Trust and Safety Department (KMM..)
Date: 7/15/2003 3:15:31 PM Eastern Standard Time
From: [email protected]
To: xxxxxxxxx
Sent from the Internet (Details)
Hello,
Thank you for contacting us with your feedback removal request.
After reviewing your request, we have found that the requirements for
removal have been met. The feedback has been removed in accordance with
our Feedback Removal Policy found at:
http://pages.ebay.com/help/policies/feedback-removal.html
Due to system updating, your feedback score may not reflect this removal
for 24 hours. I am glad that we were able to help you with your feedback
concern. Good luck with your eBay auctions.
Regards,
Alvin
Investigations Team
Safe Harbor Department
---------------------------------------------
eBay
Your Personal Trading Community (tm)
*******************************************
For our latest announcements, please check:
http://www2.ebay.com/aw/announce.shtml
In order to better serve you, we'd like to occasionally request feedback
on our service. If you would rather not participate, please click on the
link below and send us an email with the word "REMOVE" in the subject
line.
If that does not work, please send an email to the email address below.
Your request will be processed within 5 days.
mailto:[email protected]
*******************************************
Original Message Follows:
-------------------------
Form Message
Subject: I would like to request to have a feedback comment removed.
42... #US RD2 CA
Item:
Message:
EBAY USER NAME WHO LEFT FEEDBACK WAS HERE
Mozilla/4.0 (compatible; MSIE 6.0; AOL 8.0; Windows NT 5.1)
NARU bidder came back from 'vacation' and left neutral feedback when reinstated.
Please remove as per eBay policy regarding invalid contact info on a bidder. Also a Canada bidder bidding in a US only auction.
item #232xxxxx
*sometimes the system works*
[ edited by zoomin on Jul 16, 2003 06:56 AM ]
posted on July 16, 2003 07:06:47 AM new
rusty:
you state that the bidder became NARU for non-payment
~ how do you know the reason for a suspension?
Perhaps they were a shill, had bad contact info, an overdue acct, etc.
My post above was for you as well as fluffy ~ re-reading this thread, she asked for proof regarding feedback removal.
I'm not sure how to 'prove' the removal of FB ~ once the comment is gone, there is no longer a record of it. It is as though it was never posted & does not appear from the bidders profile as 'FB left for other users'.
I have had FB removed for bad contact info as well as for the reason in my above post (NARU bidder gets reinstated & leaves
FB upon return).
This was actually the first 'neutral' that I have had removed, the others were negs. In four years of selling, I've had three or maybe four negs removed, from two of my three selling id's.
