lindajean
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posted on October 6, 2003 08:22:27 AM new
I woke up to these two emails and just know it is going to be one of those weeks
First, an item ended on Sept 26. I get a Paypal payment this morning, and a quick note after it wanting to know if I will be shipping it today and what time and please confirm.
They wait 10 days after the auction ends to pay and then expect me to run to the Post Office this very minute?????
Next: Auctions all state: Sorry, I no longer ship outside the USA in big red letters.
Today I get an email regarding another auction that ended on the 26th:
je voudrais vous regler par carte credit
envoyez moi comment faire?
merçi dans attente reponse
si c est possible me repondre en français
merçi
Anyone speak French. This person is from France and I didn't notice until now. I sell too many items to check their origins on each bid or at EOA.
Help, what does he/she say?
I think it is going to be one of those weeks
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gousainc-07
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posted on October 6, 2003 08:25:30 AM new
LOL 
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[ edited by gousainc on Oct 8, 2003 09:00 AM ]
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stopwhining
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posted on October 6, 2003 08:26:00 AM new
yes,you should stay in bed,your bidder wants you to respond in kind-i.e. french,the frog language!!
-sig file -------The thrill is gone!!
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neglus
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posted on October 6, 2003 08:31:17 AM new
they said theyy want to pay with credit card and want you to tell them how..IN FRENCH if possible! LOL
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gousainc-07
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posted on October 6, 2003 08:34:02 AM new
I would want you arrange by card credit send me how to do?
thank-you in waiting response
if possible me respond in French.
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gousainc-07
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posted on October 6, 2003 08:38:02 AM new
Put the reply you would like to send to them and I will translate to French for you.
Mettre la réponse que vous aimeriez envoyer à les et je traduirai à français pour vous.
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Ponga la contestación que usted apreciaría para mandarles y yo traduciré al francés para usted.
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Ha metteto la risposta che lei amerebbe inviare a loro e tradurrò al Francese per lei.
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Stellen Sie die Erwiderung die Sie möchten schicken zu ihnen und ich werde zu Französisch für Sie übersetzen.
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Ponha a resposta você gostaria de emviar a eles e a eu traduzirei a francês para você.
[ edited by gousainc on Oct 6, 2003 08:52 AM ]
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AuctionAce
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posted on October 6, 2003 08:59:47 AM new
It is super simple to translate common languages to English. Copy and Paste the text into the box ( second box down ) that comes up when you go to Google and select Language Tools at the very top of the Google page. In this case select French to English. Press the Translate button.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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jensmome
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posted on October 6, 2003 09:03:07 AM new
That first bidder is an idiot. We all just sit and wait for those payments and the chance to run to the PO. Right.
I don't understand the problem with foreign sales. So you have to spend an extra minute filling in a customs form. Big deal. Tell them to use BidPay. It works just fine. If you aren't really picky, they can even use PayPal.
Gousainc offered to help with the translation so you are home free.
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AuctionAce
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posted on October 6, 2003 09:13:54 AM new
It's only just an extra custom's form if you're sending something simple like a postcard but it gets much more involved on many heavier items. If the auction item is over an ounce the item must be weighed and a trip to the USPS website is required to calculate the postage required for the item with it packaging. Their is also the matter of what is legal or illegal in each country.
Other than that I agree that it is usually worth the added effort for buyers that actually buy. It's the dozens of non-USA ebayers that want a s/h quote before they bid that take up the most time as very few actually win the item.
My percentage of non-USA winning bidders keeps going up and up and it is almost at 10% now which is much higher than three or four years ago.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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gousainc-07
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posted on October 6, 2003 09:13:56 AM new
I used to shy away from the Foreign sales, but you are right jensmome. It is pretty easy once you find out how.
For packages under 4 pounds, it takes a little customs form that takes very little effort to fill out.
For items 4 pounds and over, it takes a multiple copy customs form, which also is easy to fill out.
The most frustrating thing might be the extra time it takes to guide the International Bidders through the requested method to complete the transaction.
I spend very little time with most of my buyers with Vendio's Post Sale Management, but things come to a grinding halt with lots of time spent when an International Bidder bids.
Better than saying NO INTERNTIONAL BIDDERS, it might be better to say there is a $20.00?? Extra Handling Surcharge for Bidders outside whatever area you want to sell to.
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gousainc-07
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posted on October 6, 2003 09:17:35 AM new
Another thing I have found on International Sales, is using Endicia Dazzle Postage software, I can get the rates, although I have to have a weight, and also can look at the restrictions for certain countries.
It took a while to figure out that airmail letter post rates are good for many small and medium size packages.
My items say International Bidders must get permission before bidding.
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lindajean
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posted on October 6, 2003 09:39:24 AM new
I quit accepting International sales about a year ago.
Over 80% were no pays and the other 20% usually wanted "gift" on customs, 6 weeks surface mail, etc. and it just wasn't and still isn't worth my trouble.
This purchase was for 5 large 1 Sheet movie posters and shipping will be $15 not the $8 I have shown for USA.
The postcards aren't that much of a problem. I even had one of those wind up going to Spain this morning. I just don't understand how they can miss my big red message about not shipping outside the USA? I have it right above the photo and it has a line before it and one after it. I guess they just think it does not mean them or maybe they don't look at the photo, or maybe, like this one this morning, they really don't understand English
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Libra63
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posted on October 6, 2003 10:01:00 AM new
I am starting my week out with a Bang. I am no holding tank for a bidder that can't answer several emails sent through different email address. 1 notice from ebay and 16 days later nothing. I also have one that is 30 days + and all they do to prolong this auction is to keep asking for price. Next email address. Then again price than email address.
I do have to admit Lindajean that my international buyers are very cooperative but I understand if you write in RED no international sales there should be none. Remember your buyer cannot read english so therefore she should stay out of eBay USA. Then she asks you to answer in French, what makes her think if she can't speak engligh why you should know how to speak French. Oh the logic of some people. I think we need to get rid of Mondays....
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fenix03
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posted on October 6, 2003 10:04:17 AM new
::It's only just an extra custom's form if you're sending something simple like a postcard::
Actually - there is no need for a customs for for a post card - there is no need for a customs form for items under 16 ounces.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
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neglus
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posted on October 6, 2003 10:12:23 AM new
whew!! thanks for the clarification Fe!! I was sweating bullets as I read this thread as i have sold postcards to several international buyers and have not ever filled out customs forms!
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AuctionAce
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posted on October 6, 2003 10:13:56 AM new
That maybe true where you are but the post offices in my area DEMAND a customs form on EVERYTHING going overseas except obvious personal letters.
The reason so many foriegn bidders bid on ebay auctions even though it is clearly stated in red or bold that the auction is an USA Only auction is because so many sellers accept them even after they've won rather than hassle a Second Chance Offering or relist with the NPB. They know the odds are very good that the seller will sell them the item anyway. The best defense against non-USA bidders is the advice often given here. Place a HUGE s/h on non-USA sales prominently in the auction. That appears to be as near-foolproof as it gets.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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pandorasbox
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posted on October 6, 2003 12:15:30 PM new
"ich bin ein nicht-zahlender Bewerber"
----German
"soy licitador no-que paga"
-----Spanish
"je suis un soumissionnaire depaiement"
-----French
"iway amway away onnay ayingpay idderbay"
-----Igpay Atinlay
"I won't be wronged, I won't be insulted, and I won't be laid a hand on. I don't do these things to other people and I require the same from them."- John Wayne/The Shootist"(from the novel by Glendon Swarthout)
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neroter12
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posted on October 6, 2003 10:17:08 PM new
Fenix, I sent something small overseas, and the clerk at the po told me I needed to fill out a customs form. So I said, I thought only for a certain weight? (because one other time I didnt have to do it.) His reply:
"No, everything going overseas needs a customs form." At that poing, what was I going to say? (This guy really gets on my nerves. I hate when I get him on line. He screwed up one of my media mail packages, and I think he did it on purpose.) Its not bad enough to deal with NPB's etc, then you have to meet P.O. clerks that are like jealous of you or something.
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sparkz
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posted on October 6, 2003 10:58:03 PM new
Lindajean...Send them an answer in Navajo. Then do a second chance offer or relist. It'll take them about a year to figure out what you said
The light at the end of the tunnel will turn out to be an oncoming train.
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lindajean
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posted on October 6, 2003 11:27:27 PM new
I sent a reply in French (I hope) but didn't get an answer back. Don't think they liked the Bidpay option.
Anyway, guess I'll wait a week or so and see what happens. Maybe I will have better luck this week. Everyone paid for the auctions ending today through Paypal, and they all went to American addresses. Yea!
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davebraun
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posted on October 6, 2003 11:27:46 PM new
Hello=Ya-Te-Hay (Navajo)
Any shipment requires at a minimum the green customs declaration. It takes about 2 minutes to fill out. Name, addy, cost, what it is, gift, sample or commerial shipment.
You can find details as usps.com
Republican, the other white meat!
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AuctionAce
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posted on October 6, 2003 11:59:11 PM new
Over half the the packages at my post office go overseas ( mostly to China and India ) and the people never seem to have the custom slips made out. Another rule there are enforcing on the slips and Express Mail triplicate forms are the English only rule. That often throws the Chinese senders into a loop as they have trouble translating the Chinese address into an English address.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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Libra63
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posted on October 7, 2003 04:01:00 AM new
I fill out customs forms for every transaction that goes international. It really is a way to show your buyer that you sent it. Although the right side of the form goes only to your local post office they keep it there for a certain amount of time. The customs forms have a bar code on the left side and on the right side is a number corresponding to that barcode so I am sure it it gets lost you can trace it. It doesn't take long to fill out. I know when you send packages to Japan they don't pay a tax on the merchandise.
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fenix03
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posted on October 7, 2003 08:11:05 AM new
Nero - I have one of those guys at my post office too. There are four clerks at this one and one is a complete PITA. He once opened 5 self sealing video mailers to make sure they really qualified for media mail and then tried to charge me for a roll of tape to reseal them. I now let the person behind me go first if he is the next available clerk.
I have probably shipped out 20 international shipments just in the past couple weeks, none with customs forms since they are all underweight and I have had no problems. All items are arriving and customers are happy.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
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lindajean
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posted on October 7, 2003 08:14:44 AM new
Here's my email this morning:
désolé je n arrive pas a effectuer mon paiement
désolé pour moi car votre lot m interesse
mais ne pouvant effectuer le paiement
vous n avez cas annulé
excusez moi je suis vraiement désolé
I ran it through the translator online but it still wasn't clear. I did see something about cancelled so not sure but think they don't want the item? I filed the NPB notice to get fee refund in 10 days.
After 4 years on Ebay I thought I had seen them all, but this is the first non English speaking person I have ran across.
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tomwiii
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posted on October 7, 2003 08:49:44 AM new
Tis easy! I gave it to Ralphie, & this is what he came up with:
"I be sick of low Americanisms sneaking into our glorious pure French language & I smoke Galoshes on airplanes & laugh at Jerry Lewis movies! Sucky-bleu to you!"
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://members.ebay.com/aboutme/vidrat/
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neglus
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posted on October 7, 2003 08:58:00 AM new
She's really really sorry that she can't pay you...LOL..you're not!
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lindajean
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posted on October 7, 2003 09:11:44 AM new
Thanks Neglus. Boy, am I glad to get that one over with!
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AuctionAce
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posted on October 7, 2003 09:29:07 AM new
The customs forms have a bar code on the left side and on the right side is a number corresponding to that barcode so I am sure it it gets lost you can trace it.
I was in the post office last week and a guy was inquiring about a lost international package and the clerk told him that they could not trace international shipments. He wanted a copy of the customs slip to show the person he sent the package to and the clerk said they only keep the slips for a week or so. He was totally out of luck with having used just the customs slip.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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lindajean
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posted on October 7, 2003 12:50:05 PM new
I just thought it was over
Now, I think she is trying to send me Euros?
Here's the latest email:
je ne comprend pas l anglais veuillez me traduire
je desire ce lot mais envoyer moi une solution
ou bien je vous envoie du cash en euros
attend une reponse en français merçi
Now you know why I do not offer international sales!
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