wgm
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posted on October 7, 2003 01:16:26 PM new
I asked one of the postal clerks here about the # on the customs form. The bar code is scanned at the originating PO and then scanned again upon receipt at the destination PO, sort of like DC. She said that it is trackable.
"Be kind. Remember everyone you meet is fighting a hard battle."  - Harry Thompson
"I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very freedom I provide and then questions the manner in which I provide it." - A Few Good Men
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neglus
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posted on October 7, 2003 01:33:15 PM new
Yep Linda! My college French is a little rusty but it looks like she wants the lot and it just came to her that she could send you the $ in Euros and is waiting for your response (in French of course - she doesn't understand English..DUH!)LOL WHAT NOW??
I guess you are going to have to put "US Buyers Only" in all the world languages!
[ edited by neglus on Oct 7, 2003 01:34 PM ]
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sanmar
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posted on October 7, 2003 01:44:09 PM new
Well Lindjean, Join the club on late payers. I just received payment through P/P for an auction that went off on 9/7/03!! Buyer "thought" she had paid the next day.
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lindajean
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posted on October 7, 2003 01:50:36 PM new
I sent a response using the web translator and told her NO Euros. Funds in USA dollars only. If you want the item please pay through Bidpay. I haven't received a response.
I think her sudden interest in paying me was due to the NPB I filed on her.
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lindajean
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posted on October 7, 2003 03:14:43 PM new
The saga continues.
Now, she says she is sending me US Dollars in cash. (I'm holding my breath, but maybe since it was a $47 sale).
The person from Tiawan who won the other listing last month still has not paid.
I don't know how those of you who sell internationally all the time do so well. I swear, I have nothing but trouble with them and I don't have to file over 1 or 2 NPB alerts all year on my US sales.
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bunnicula
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posted on October 7, 2003 05:39:15 PM new
I sometimes think that some categories are more prone to NPB then others. I sell books for the most part--and have had only 2 or 3 over the years given me a problem with slow payment, and only one back out of a deal. And foreign bidders have never been a problem, either--in fact they're more understanding about shipping costs & times than US buyers. Most are happy to pay with BidPay, others send cash (scarey!). A few Canadians send Candian money orders, but my Bank of America branch is OK with me depositing them--they simply convert the amount into US dollars when they do so.
Censorship, like charity, should begin at home; but unlike charity, it should end there --Clare Booth Luce
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paloma91
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posted on October 7, 2003 05:45:59 PM new
I have a headache!
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CBlev65252
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posted on October 7, 2003 05:55:48 PM new
I've never had any problems with buyers outside the US. I have more problems with the US buyers. Lately it seems everyone says "sorry, I thought I already paid for that" (so I guess the emails saying I haven't received payment were just my little joke) or "sorry to be so late. I guess you want your money". Ya think? So far my late pays have paid; two after filing NPBAs. I wouldn't care so much if they'd at least email to let me know they got the invoice and to let me know they may be late in paying.
Cheryl
He has his own throne (Revelation 13:2) and his own worshipers (Revelation 13:4).
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ahc3
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posted on October 7, 2003 06:01:58 PM new
I've actually accepted Euro notes, figure I will get a chance to spend them some time either in Europe, or ebay. There are quite a few instant web translators that can help with communication. Good luck, it could be worse. At least they are talking about paying!
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dacreson
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posted on October 7, 2003 06:03:27 PM new
Hello
I did not read all this but if your international package is less than a pound and letter like, you don't need a customs form unless is an odd shape or if you prefer.
Over a pound their country local customs may come into play so in your TOS say "Your country customs charges, if any, are between you and your country only". (Or some such words)
I have shipped over seas for years and as a group they are better than USA or Canada bidders (Who are the worst)
The Canada bidders need to recall their VAT tax and customs charges but of course they don't They just want USA Ebay sellers to lie.
(Not always true but more often than should be.)
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lindajean
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posted on October 7, 2003 06:47:20 PM new
This particular sale was for 5 movie posters so it weighs 3 pounds and has to go in a box.
I don't mind the custom forms, I just seem to always wind up with flakes or deadbeats. My US customers are great. In fact 80% pay by Paypal, and many send payment before I can even send out EOA notices since I put the shipping in the listing.
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jensmome
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posted on October 7, 2003 07:06:54 PM new
Not only does she want you to respond in French but she wants you to accept Euros as payment. LOL! Send her a one word reply understandable in any language - "NO".
And in this case , I'd take a hard line and file the NPB with the doesn't comply with auction terms or whatever. US actions are for US dollars. And I'm sure your TOS does not include foreign currency as an acceptable payment form.
Sheesh.
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karenmx
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posted on October 7, 2003 10:18:35 PM new
Jensmome:the buyer asked very politely if it would be possible to have responses in French. She's also sending US currency after asking if euros would be acceptable & figuring out that they wouldn't. She's been nothing but POLITE, and she's even writing so simply that an on-line translator should be able to spit out a translation that makes sense. It's obvious to me that she really wants the posters and is trying to whatever she can to get them. It's really easy to forget that NOT everyone in the world:
1. speaks English
2. realizes how difficult it can be to convert foreign currency *here* when it's fairly simple *there*
3. has a credit card to use Bidpay, et al.
4. has tons of experience in international transactions.
Sheesh, indeed.
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neglus
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posted on October 7, 2003 10:30:40 PM new
Karen - I agree that she is very polite and she REALLY wants the lot but the point is the auction said US BIDDERS ONLY in red for this very reason...Lindajean has already expended more effort on this transaction than she should have.
If a seller doesn't want to sell internationally she shouldn't have to!
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lindajean
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posted on October 7, 2003 11:36:52 PM new
neglus: Thanks! I am really tired of this one transaction, and wish I had the time to look at all my bidders before the auctions end so I could just cancel the international ones. But, that is just tooooooo time-consuming.
Now, to use that translator and change my ad:
Soumissionnaires des Etats-Unis seulement!
Nur USA-Bewerber!
¡Licitadores de los E.E.U.U. solamente!
Offerenti degli S.u.a. soltanto!
Licitantes dos EUA somente!
Think it would drive my US bidders crazy trying to figure out what I was saying?
Of course, that only covers German, French, Spanish, and Portugese. I'd still get the bids from Tiawain, Japan, etc.
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jensmome
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posted on October 8, 2003 04:31:07 AM new
It's clear that Linda jean has already bent over backwards for this buyer. There is a limit. She's perfectly within her rights not to do international transactions although I think tha's short-sighted and said so earlier in the thread. "US only" is in her auctions. The bidder could read English well enough to bid so they must have been able to comprendez the restriction. Sellers are often at the mercy of bidders on eBay. What little conditions they set should be adhered to. When they are not, there are rules and sanctions. Harsh, maybe. You can be polite but firm. But you don't have to do whatever the buyer wants.
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Dragonmom
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posted on October 8, 2003 07:33:50 AM new
A few months back I discovered someone was pirateing images from my website, of my wands. When I visited, I discovered it was an msn group page, of Harry Potter role-plyers, and they were using my pictures to pretend to buy wands. It was all in french. I wrote to them telling them they could not use pictures w/out permission, but I would allow them to if they provided a link to me. I wrote in English, and apologised for that. I got back a very excited letter from a kid asking if it were possible to ACTUALLY buy magic wands, "that I can hold in my hand"
I thought about adding French translations to my site, as the software will allow me to do that- but I would have to find a translator... omigawd... so I haven't done it.
"And All Shall be Well, and All Shall be Well, and All Manner of Things Shall be Well"
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dacreson
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posted on October 8, 2003 08:51:18 AM new
Hello,
I seem to remember that I saw an auction with a link to Bablefish so auction could be in several languages. If this is a one shot deal then forget it, but if you get a lot of non English responses you can receive e-mails sent e-mails in many languages and bi or tri lingual your lot descriptions etc. Would take some work but might be worth it.
David
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karenmx
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posted on October 8, 2003 08:03:47 PM new
posted on October 8, 2003 04:31:07 AM
------------------------------------------------------------------------
It's clear that Linda jean has already bent over backwards for this buyer. There is a limit. She's perfectly within her rights not to do international transactions
I never said she wasn't. What I said, and it seems to have flown right over your head, was that there's no reason to be rude to someone because she doesn't speak English, and your suggestion to "just tell her 'NO', anyone can understand that" is both rude and ethnocentric.
"US only" is in her auctions. The bidder could read English well enough to bid so they must have been able to comprendez the restriction.
I don't know that she could "comprendez" the restriction because "comprendez" isn't a word in French.
Karen
[ edited by karenmx on Oct 8, 2003 08:32 PM ]
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jensmome
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posted on October 8, 2003 08:55:15 PM new
It's comprenez, isn't it? So sorry. Typo. We aren't all linguists. And there is nothing ethno-centric about "no". It is recognized as an English language negative around the world.
Nor is there anything rude about a firm "no". That's your interpretation. Not mine. You can say it politely or with an attitude.
And this board uses USB not HTML.
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