posted on May 10, 2005 05:19:30 AM new
***eBay Site Issues Update***
Date: 05/10/05 Time: 02:10:17 AM PDT
This evening a primary hosting provider for eBay in the San Francisco Bay Area experienced a power outage, and all site functions were temporarily down. eBay has been working with our hosting vendor to fully restore the site. As of 22:10 PDT all listings were available to view and bid on, however, some other site functions remained intermittently available. We will work to resolve these remaining issues during the next several hours.
eBay will be issuing credits and listing extensions, per our outage policy.
The listings on eBay’s sites around the world sit on 21 complex databases. Today’s outage affected the listings on those databases in two ways:
One group of databases was unavailable from 19:33 PDT until 22:10 PDT. Since the items in these databases were unavailable for more than 2 hours, eBay will credit all fees associated with these listings. In addition, eBay has extended these listings by 24 hours and added an additional two hours to the credit and extension period.
The second group of databases was unavailable for less than 2 hours, from 19:33 PDT until 21:15 PDT. Since these items were unavailable for less than 2 hours, eBay will credit all listing fees associated with these listings, but will not extend the listings. We will also add two hours to the credit period for these listings.
Credits for both groups will include the .40 fee for any 10-day auctions that were active at 19:33 PDT.
We thank you for your patience, and we apologize for the inconvenience this may have caused. We will provide additional information on this situation later today.
posted on May 10, 2005 06:05:06 AM new
I had two auctions that ended during the period without bids. They were not extended. Does any one know how they determine which group was affected by the two hour outage (for extension) and which group wasnt? They aren't very clear about this!! It sure seemed like the outage was 2+ hours here!
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posted on May 10, 2005 07:43:43 AM new
Not sure how to determine it. The ones (bids or no bids) that were not extended included all my postcards (which I usually don't sell) sell). Everything under antiques was extended. Just out of curiosity, reset the counters for the extended ones this morning -- not a whole lot of lookers so far. Will be interesting to see if ending prices on those go up for tonight.
The ones that were not extended, by the way, showed up in Sold items as soon as site struggled back up. I suppose that once the item processes into the sold category, they can't bring it back and "undo" the sale ????
posted on May 10, 2005 07:51:48 AM new
wonder if my Masserati's extended??
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Baseball season has started,but they have it all wrong.3 strikes and you're out,4 balls you walk.I can tell you right now a man with 4 balls could not possibly walk
[ edited by classicrock000 on May 10, 2005 07:52 AM ]
