posted on December 10, 2001 11:40:26 AM new
Help!!
Just received an e-mail from paypal saying there are unclaimed funds from 8/16/00. I have 7 days to claim them. This transaction is not showing up in my account so I cannot claim them. The items have already been shipping to the customer based on the e-mail sent to me long ago.
Why has it taken so long for paypal to notify me of this?
The customer's e-mail address is no longer valid since it has been almost a year and a half ago.
Any body else get one of these?
Gotten your money?
I can view the information if you send it to me ([email protected]). Unclaimed payments revert after 30 days, but there does appear to be some older payments that were not recognized by the system.
posted on December 12, 2001 01:26:54 PM new
Did you also notice that being a "pal" as they want you to believe that after making interest on your money they charged you the new rate not the rate at the time the transaction was made.
posted on December 14, 2001 12:37:11 PM new
I just spoke to Paypal regarding this subject and prior to March 2001 Paypal allowed a buyer to add a dot after com. When the payments came into paypal that way they received the payments but you never got notified because your email address ended in .com, not .com. Now, Paypal is trying to clean up all their records of monies sitting out there unclaimed, so they sent a message to everyone that had the email with .com. and when they did this it is a default with internet browsers to remove the . on the end of email addresses and that is how come we are now receiving these notices and at the moment paypal will not give us the money. It is up to us to notify each person via email that they need to go to Paypal and cancel the transaction and reissue the payment using the correct email address. Well, so much for that theory!!! Out of all 4 of my email addressed, each user was no longer a valid user for that internet provider, so that puts us back to square 1, we still don't have the funds and probably never will if Paypal has anything to say about it. Hope this helps someone.
posted on December 14, 2001 12:43:32 PM new
Hi maggie,
I truly apologize for any frustration that this has caused. The primary issue is that all unclaimed payments are the property of the sender until your account picks them up. It is why I do not recommend shipping until you can see the item in your account.
Emails are only notifications that a payment attempt has been made, but the transaction actually occurs at the account level,which means the email address has to be exact to hit your account.
The money, in all cases, is the property of the sender when it is unclaimed.
