posted on January 1, 2002 07:23:06 PM new
PayPal will do whatever it takes to get money from chargebacks even if it means switching one letter in a chargeback complaint. Here is my story:
I had a lady purchase a Barbie Doll for $134.85 for an ebay
auction. She accidentally sent payment to the wrong PayPal account. She missed putting a (s) in my address and it went to a person. She filed a complaint with PayPal since she could not get the guy to refund the money. She did send me the payment and the doll was sent and she was a very happy customer. PayPal has filed a chargeback with me and I have lost the case even though the case was not against me. My buyer made her first complaint to PayPal and was not getting any results. She then
filed a second complaint with her credit card company against the person who would not return the money at(the wrong email address)and Paypal to force them to get moving on her complaint. Her
credit card company retrieved the money from PayPal for her. Paypal was supposed to get the money from wrong email address but took it from me instead. We do not think they could get if from the other person so that is why they came after me. PayPal has lied to me and my buyer
about the complaints. My buyer has contacted them and told them to take a look at the complaint and that it shows that I am not the person that it was filed against. I have talked to PayPal and they have lied to me about the whole thing. Beware of leaving money in your accounts since PayPal can decide to take it from you by changing 1 letter in their complaints. Beware of PayPal who only care about themselves!!!!
posted on January 1, 2002 11:41:40 PM new
You are correct. PayPal will do whatever it takes including losing a customer or two. Hopefully PayPal won't be around much longer and a real bank or two will provide fraud free service. Bottom line is PayPal doesn't care about its customers and companies like that will eventually just fizzle out.
