posted on March 14, 2007 08:43:27 PM new
These are the same issues andale always had.
Slow clunky, sign in problems, listing problems, images not showing, and page error messages on Vendio site (not listing error messages) but those too.
There was not just latency in launching on 3/14/07, only half of our listings even launched. We did not receive any error messages as to why any of them did not launch. They just were not launched.
We used launch now checked to see that all were in pending and looked again a few hours later and half did not launch. None are left in pending and the ones that did not launch still show a big fat "0" out to any where in our inventory and no launch error messages for these either.
Is this Vendio or is this Andale.
I Know what services I'm used to. What is going on now SUX!
posted on March 15, 2007 12:07:24 PM new
Hello oddsend03,
We are currently reviewing every element of the site infrastructure and transaction logs to determine the exact cause of the site slowness and any launch latency. We are also performing several optimizations starting immediately that should have a positive effect in the near term. We have performed very well in recent listing promotions, so this issue has us surprised, obviously embarrassed, and certainly doubling our efforts to prevent any future occurence to regain the stellar performance you've come to expect.
We do sincerely apologize for yesterday's performance issues.
