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 mstwostepin
 
posted on March 30, 2007 05:25:32 PM new
For the last several days I have to manually check off the post sale box when a paypal pmt. is received.

Anyone else having this problem??

 
 NathanCS
 
posted on March 30, 2007 05:46:58 PM new
Hello,

In most cases, Paypal payments will be recorded automatically. There are a few scenarios, however, in which payments might not be recorded in post-sale. These are outlined below:

1. Your buyer has made the payment directly at Paypal (not through eBay/Paypal or Vendio Checkout) and has not filled in the auction information when making their payment. If your buyer does not fill in the auction information, the payment may not be processed in post-sale.

2. Your buyer is using an email address other than the address registered to their eBay ID, and is purchasing a Dutch, eBay Store, or Fixed Price item. At times, payments will not be automatically recorded under these conditions.

If you continue to have trouble with this for listings that do not appear to meet either of these two situations, please let us know a specific listing number so that we can take a look.

Regards,
Nathan

 
 Vintageads4u
 
posted on April 1, 2007 05:43:42 AM new
I find that when my buyers are International or use domestic insurance, the payment information does not always come through. I'll post an item number the next time it happens.
Beth
VintageAds4U

http://stores.ebay.com/vintageads4uonline?refid=store
 
 
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