posted on June 15, 2007 07:41:24 AM new
Is anyone else experiencing delays in the WBN and Checkout instructions being sent out? I am having SEVERAL customers emailing me saying they have already paid and they receive the checkout instructions after the fact.
Is there an option in my Post Sale Management that I am missing???
posted on June 15, 2007 07:53:35 AM new
You *just* yesterday disabled the automatically notices reminding users to pay/etc. Are you now seeing new notices being sent out after the change was made yesterday early afternoon?
When we checked with you, all of the WBN's themselves were being sent out on time, it was the automatic payment reminders/etc that were going out and needed to be stopped (as you weren't using any of the post sale tools past the WBN in Vendio.)
posted on June 15, 2007 08:17:41 AM new
Yes, these have been seen last night and this morning. They are receiving Checkout Instructions *after* they have already paid on PayPal.
