jonhilliard
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posted on July 20, 2007 07:21:31 PM new
None of the PayPal payments I've received this afternoon were credited to my customer's orders. What is going on and when will this be fixed??
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neglus
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posted on July 21, 2007 10:24:32 AM new
Mine aren't coming through either.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
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NathanCS
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posted on July 21, 2007 10:33:13 AM new
Hello,
Please provide one or two example listing numbers where you have verified that the PayPal payment has been received, but it is not reflected in Vendio.
Regards,
Nathan
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davebraun
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posted on July 21, 2007 10:43:36 AM new
Same here. I have had to apply them manually.
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mmnc
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posted on July 21, 2007 10:57:46 AM new
160139895205,160138485206,160138139890,160138147740
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NathanCS
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posted on July 21, 2007 11:13:47 AM new
Thank you mmnc,
I have escalated this to our engineering group as a high-priority issue. We are actively evaluating the issue and hope to have a resolution shortly.
We apologize for any inconvenience this has caused you. Thank you for your patience.
Regards,
Nathan
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jonhilliard
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posted on July 21, 2007 11:34:24 AM new
NONE of my PayPal payments in the last 24 hours have not been credited. Just look in my account and you will see plenty of item numbers. Here are a few:
120143053925, 120143054835, 120142780962, 120142788647, 120143765120
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davebraun
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posted on July 21, 2007 04:15:18 PM new
120140021133
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worldcovers1
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posted on July 21, 2007 04:28:47 PM new
same here no paypal payment being post.
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NathanCS
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posted on July 21, 2007 05:27:00 PM new
Hello,
This problem should now be resolved. Please allow a couple of hours for all of the PayPal payments to be applied to your Vendio post-sale. If anyone continues to have trouble with this, please let us know immediately.
Regards,
Nathan
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neglus
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posted on July 21, 2007 05:29:31 PM new
Looks like mine have now posted. Thanks
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
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davebraun
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posted on July 22, 2007 09:33:37 PM new
943478252
looks like it's happening again. Paid immed iately no credit to account as of yet.
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ChristopherCS
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posted on July 23, 2007 10:35:50 AM new
Hello Davebraun,
While this item does show as being paid via PayPal with the transaction ID number beside it, typically combined orders are not supported with the IPN and will not be marked automatically. Only single transaction items are currently supported from the IPN system.
Regards,
Christopher
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