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 neglus
 
posted on December 19, 2007 06:02:35 AM new
I thought when I leave feedback through Vendio, the comments would rotate through my choices on file. I just left the SAME comment on 50 items purchased by a single buyer. This is so embarrassing!

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=tllage&iid=-1&de=off&items=75&page=1
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store [ edited by neglus on Dec 19, 2007 06:04 AM ]
 
 NathanCS
 
posted on December 19, 2007 12:31:22 PM new
Hello,

The comments do rotate, but they rotate on a per-order basis (not on a per-listing basis). So if there are multiple listings in the same order, those listings will receive the same feedback comment.

Regards,
Nathan

 
 neglus
 
posted on December 19, 2007 12:59:37 PM new
That's dumb! Can we get this changed?
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 NathanCS
 
posted on December 19, 2007 02:12:50 PM new
Hello,

I have passed along your message to the product manager.

Regards,
Nathan

 
 jackmikol
 
posted on December 20, 2007 09:06:59 PM new
Hi,
I only have three or four different comments but they appear to rotate with multiple purchases.

My customer purchased several items and my auto feedback replay rotated them just fine.

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=pietpoeffkes&ftab=AllFeedback
[ edited by jackmikol on Dec 20, 2007 09:08 PM ]
 
 neglus
 
posted on December 21, 2007 05:49:43 AM new
I always thought they rotated before too - I have noticed repetitions before but not to this extent!
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 NathanCS
 
posted on December 21, 2007 10:33:17 AM new
Hello Jack,

I checked your account and I was not able to see any recently combined orders (although I did see some multiple listings for the same buyer). The feedback will rotate for different orders. If one buyer has multiple listings that are combined into one order, then every listing in that one order will get the same feedback message. If the listings are not combined into an order, then the feedback will rotate.

Regards,
Nathan

 
 jackmikol
 
posted on December 21, 2007 06:33:02 PM new
Nathan,
You are correct, I have never combined it in Vendio and I very seldom do.

My order consisted of several separate eBay items and it was combined at eBay checkout for one Paypal invoice.

Looks like for Neglus the only solution would be not to combine orders in Vendio or she will look unprofessional.

Happy Holidays,

Jack

 
 
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